Точка входа в процедуру register pointer input target не найдена в библиотеке dll user32 dll

Обновлено: 27.11.2022

KERNEL32.dll - Это файл динамической компоновки и служит для связи с центральной частью операционной системы. Библиотека Kernel32.dll обрабатывает управление памятью, работает с операциями ввода/вывода, синхронизацией и прерываниями. Также, предоставляет многим приложениям доступ к API-интерфейсу на основе Win32. По этой причине, если файл поврежден каким-либо образом, то будут различные ошибки указывающие на отсутствие файла kernel32.dll

В редких случаях, может быть конфликт между программой, когда она пытается получить доступ к защищенной памяти, которая уже занята файлом Kernel32.dll. Также, многие разработчики ПО не поддерживают старые версии систем как Windows XP или Windows 7 и это распространенная ошибка у пользователей, которые пытаются запустить последние версии программ на старых ОС.

Ошибки Kernel32.dll могут появляться при включении компьютера, открытии или закрытии программ, и звучать по разному:

  • Не найден kernel32.dll
  • Точка входа в процедуру в библиотеке kernel32.dll не найдена
  • Commgr32 вызвал ошибку неверной страницы в модуле Kernel32.dll
  • Программа вызвала сбой в модуле Kernel32.dll
  • Точка входа в процедуру SetDefaultDllDirectories не найдены в библиотеке DLL KERNEL32.dll
  • Не удалось получить адрес процесса для GetLogicalProcessorInformation

Symptoms

Error messages are the most common symptom of User32.dll problems. User32.dll error messages describe the source of the error and indicate that the User32.dll file is involved in the error.

Here is an example of a User32.dll error message:

program Illegal system DLL relocation

In this example, program refers to the name of a program that caused the User32.dll error message.

This article discusses some common causes of User32.dll error messages. Additionally, this article contains some common resolution methods. Start with the first resolution method, and if the problem that you are experiencing persists, go to the next method.

Microsoft Windows Update Web site

You can also update Windows by using the Windows Update Web site. To do this, visit the following Microsoft Windows Update Web site:

9. Обновить драйвера

Если ошибка Kernel32.dll появляется при печати принтера, то нужно обновить драйвер принтера до последней версии. Если она появляется при запуске игр, то драйвер видеокарты.

More Information

When a program or a service tries to use a damaged, a missing, or a corrupted User32.dll, you receive an error message. In some cases, the error message occurs because a program or a service is trying to use User32.dll incorrectly.

For any User32.dll error, the error message indicates the cause of the specific problem, and the error message helps you determine how to fix the problem. Typically, User32.dll errors result from one or more of the following causes:

The User32.dll file is damaged, renamed or removed: The User32.dll file could be damaged during a system or software update. A damaged User32.dll file might be missing a routine that is required by a program that you installed. When the program tries to call these routines, an error occurs. A user might accidentally rename or remove the User32.dll file.

Program files are damaged or missing: If programs that call routines in User32.dll have damaged or missing files, the programs can make invalid calls to routines in User32.dll. Invalid calls to routines in User32.dll result in User32.dll errors.

Software calls for functions that do not exist in User32.dll: If a software program calls for functions in User32.dll that are not present, an error message occurs. This problem can occur if software is run on the wrong version of Windows.

A program does not allow for Windows to update User32.dll when it is necessary: An antivirus program might be configured to prevent upgrading any files on your computer.

A problem with memory allocation occurs: Windows reserves memory space for User32.dll. If a different file occupies memory space that is reserved for User32.dll, User32.dll is relocated in memory. Windows considers this relocation an “Illegal System DLL Relocation,” and this results in an error. These memory problems usually occur when software or files are installed in such an order that a file occupies memory space that is reserved for User32.dll.

Driver problems occur: Missing or damaged drivers or incompatible driver versions can result in calls to routines in User32.dll that are invalid. Invalid calls to routines in User32.dll result in User32.dll errors messages.

The Windows registry is damaged: A damaged Windows registry may result in a damaged User32.dll file.

Viruses infect User32.dll: User32.dll is a very important file for Windows, and there are some viruses that try to infect it.

INTRODUCTION

When you try to use a program on your computer, you receive an error that includes the User32.dll file in its description. This problem may occur for several reasons. This article contains general step-by-step methods that you can use to try to resolve this problem. The step-by-step procedures in this article will not take very much time to be completed.

This content is designed for a beginner computer user.

Решение 3. Восстановите или переустановите соответствующую программу

Одним из вариантов является переустановка приложения или его восстановление с помощью средств Windows. Однако это работает только с программами, являющимися частью ОС.

  1. Нажмите комбинацию Win + X и выберите Программы и компоненты.
  2. Найдите в списке проблемную программу.
  3. Щёлкните по ней ПКМ и выберите Восстановить.

Точка входа не найдена

Однако большинство приложений, которые выдают ошибку, скорее всего, являются сторонними. В таком случае следует переустановить именно эту программу. Найдите её в списке и удалите, а затем установите снова.

Method 2: Use the System File Checker tool to repair User32.dll

System File Checker lets you scan all protected files to verify their versions. If System File Checker discovers that a protected file has been overwritten, it retrieves the correct version of the file from the cache folder (%Systemroot%\System32\Dllcache) or from the Windows installation source files, and then replaces the incorrect file. You must be logged on as an administrator or as a member of the Administrators group to run System File Checker. For more information about how to use the System File Checker tool, click the following article numbers to view the articles in the Microsoft Knowledge Base:

310747 Description of Windows XP and Windows Server 2003 System File Checker (Sfc.exe)

936212 How to repair the operating system and how to restore the operating system configuration to an earlier point in time in Windows Vista

If this method worked

If you try to perform the task that resulted in the User32.dll error message, and the error message does not appear, you are finished!

If this method did not work

If you try to perform the task that resulted in the User32.dll error message, and the error message still appears, you might want to contact Support:

References

Windows NT 4.0 Resource Kit Supplement 4 includes the Dependency Walker tool. Dependency Walker displays which modules depend on Windows modules, such as User32.dll. For more information about Dependency Walker, visit the Microsoft Web site:

315241 A Stop: 0xc000026C or Stop: 0xc0000221 "Unable to Load Device Driver" error occurs when you start Windows XP

935448 Certain programs may not start, and you receive an error message on a computer that is running Windows XP Service Pack 2: "Illegal System DLL Relocation"

184802 User32.dll or Kernel32.dll fails to initialize

931362 Advanced methods to troubleshoot a program that does not run as expected after it is installed on Windows Vista

Ошибка может возникать при попытке запустить или установить различные программы, например iTunes, Photoshop, Trillian, а также такие игры, как Grand Theft Auto V. Если отсутствующий или повреждённый компонент является частью операционной системы, он может быть заменён автоматически. Во всех остальных случаях придётся выполнить нижеописанные шаги.

Microsoft Windows Update Web site

You can also update Windows by using the Windows Update Web site. To do this, visit the following Microsoft Windows Update Web site:

INTRODUCTION

When you try to use a program on your computer, you receive an error that includes the User32.dll file in its description. This problem may occur for several reasons. This article contains general step-by-step methods that you can use to try to resolve this problem. The step-by-step procedures in this article will not take very much time to be completed.

This content is designed for a beginner computer user.

Start your computer in safe mode, and use System Restore

If you cannot start System Restore, you can use Windows safe mode to start System Restore. For information about how to start Windows Vista in safe mode and to use System Restore, visit the following Microsoft Web site:

304449 How to start the System Restore tool at a command prompt in Windows XP

Use the Backup or Restore Wizard in Windows Server 2003 and in Windows 2000 to restore your computer to a time before you received the User32.dll error.For more information about how to restore Windows Server 2003 and Windows 2000, click the following article numbers to view the articles in the Microsoft Knowledge Base:

325375 How to troubleshoot startup problems in Windows Server 2003

315396 How to troubleshoot startup problems in Windows 2000

Important We recommend that you run Windows Update after you perform a system restore. For more information, see Method 1. We also recommend that you update your antivirus software after you have run Windows Update. For more information about antivirus software supported by Microsoft, click the following article number to view the article in the Microsoft Knowledge Base:

49500 List of antivirus software vendors

If this method worked

If you try to perform the task that resulted in the User32.dll, and the error message does not appear, you are finished!

If this method did not work

If you try to perform the task that resulted in the User32.dll error message, and the error message persists, unfortunately this content is unable to help you any further. So, your next step is to see the "Advanced Troubleshooting" section in this article. If you must use advanced troubleshooting, and you are not an advanced user, you might want to ask someone for help, or you might want to contact Support:

Manually update drivers

It is best to let Windows automatically install drivers for your hardware. You should avoid manually updating a driver unless Windows is unable to find a driver for one of your devices, and you were able to obtain a driver some other way. Or, you may have to manually update a driver if technical support personnel ask you to install drivers from a disc or from the device manufacturer's Web site. If you decide to manually update a driver, follow these steps:

Click Start, and then click Run.

Copy and paste (or type) the following command in the Run box, and press ENTER:

If you are prompted for an administrator password or for confirmation, type the password, or provide confirmation.

In Device Manager, locate the device that you want to update, and then double-click the device name.

Click the Driver tab, click Update Driver, and then follow the instructions.

Determine what programs are using User32.dll

If you are not sure which programs on your computer are using User32.dll, use the Tasklist command-line tool to determine the programs that are currently using User32.dll. The Tasklist command-line tool displays the names of all programs that currently use User32.dll. To use Tasklist, follow these steps:

Click Start, and then click Run.

Copy and paste (or type) the following command in the Run box, and then press ENTER:
cmd

Type the following command, and then press ENTER: tasklist /m User32.dll

Here is an example of the output from the Tasklist tool:

Determine the program that is creating the User32.dll error, and reinstall the program.

If this method worked

If you try to perform the task that resulted in the User32.dll error message, and the error message does not appear, you are finished!

If this method did not work

If you try to perform the task that resulted in the User32.dll error message, and the error message still appears, go to the next method.

5. Заменить и перерегистрировать DLL

Если есть второй рабочий компьютер или ноутбук с Windows 10, то можно взять оттуда взять отсутствующий DLL-файл и скопировать его к себе. Просто откройте проводник на втором ПК, выделите или откройте диск "C" и сверху справа в поиске вбейте название dll-файла. Если он будет найден, то нажмите по нему правой кнопкой мыши и выберите "Расположение файла".

расположение файла KERNEL32 dll

Также, в некоторых случаях нужно заново перерегистрировать DLL файл kernel32. Это касается и тогда, когда вы скопировали его к себе с другого компьютера. Для этого запустите командную строку от имени администратора и введите:

Примечание: Если столкнетесь с ошибками при регистрации, то введите команду следующего вида regsvr32 C:\Windows\System32\kernel32.dll , где нужно указать путь к файлу.

регистрация kernel32.dll файла

Advanced Troubleshooting

Support for Windows Vista without any service packs installed ended on April 13, 2010. To continue receiving security updates for Windows, make sure you're running Windows Vista with Service Pack 2 (SP2). For more information, refer to this Microsoft web page: Support is ending for some versions of Windows

7. Сканирование на вирусы

Вирусы в систем Windows могут создавать различные проблемы, в том числе и с файлов Kernel32.dll. Воспользуйтесь именно антивирусным сканером как DrWeb или Zemana, чтобы проверит систему на вредоносное ПО. Вы также можете запустить встроенный антивирус "Защитник Windows" в автономном режиме.

Проверка автономным модулем Microsoft defender

Method 3: Use System Restore

You can use Windows System Restore feature to restore Windows Vista and Windows XP to a time before you received the User32.dll error. For information about how to use System Restore in Windows Vista, visit the following Microsoft Web site:

936212 How to repair the operating system and how to restore the operating system configuration to an earlier point in time in Windows Vista

927525 After you install a device or update a driver for a device, Windows Vista may not start

306084 How to restore the operating system to a previous state in Windows XP

Important We recommend that you run Windows Update after you perform a system restore. For more information, see Method 1. We also recommend that you update your antivirus software after you run Windows Update. For more information about antivirus software that Microsoft supports, click the following article number to view the article in the Microsoft Knowledge Base:

49500 List of antivirus software vendors

Turn on Automatic Updates

To have Windows install important updates as they become available, turn on automatic updating. To turn on Automatic Updates in Windows, follow these steps:

In Windows Vista:

Click Start, click All Programs, and then click Windows Update.

In the navigation pane, click Change settings.

Select the option that you want.

Under Recommended updates, click to select the Include recommended updates when downloading, installing, or notifying me about updates check box, and then click OK. If you are prompted for an administrator password or for confirmation, type the password, or provide confirmation.

For more information about how to schedule automatic updates in Windows Server 2003, in Windows XP, and in Windows 2000, click the following article number to view the article in the Microsoft Knowledge Base:

327838 How to schedule automatic updates in Windows Server 2003, in Windows XP, and in Windows 2000

If this method worked

If you try to perform the task that resulted in the User32.dll error message, and the error message does not appear, you are finished!

If this method did not work

If you try to perform the task that resulted in the User32.dll error message, and the error message still appears, go to the next method.

Решение 5. Выполните восстановление системы

  1. Нажмите Win + R, введите следующую команду и щёлкните Ок: rstrui.exe
  2. В окне запуска восстановления нажмите Далее.
  3. В следующем окне нужно выбрать дату, к которой необходимо откатить систему.
  4. Установите галочку на пункт: “Показать другие точки восстановления”, чтобы выбрать оптимальный вариант.
  5. Отметьте конкретную дату и нажмите Далее.
  6. Ожидайте окончания процесса, в результате которого компьютер будет перезагружен, а система откатиться к выбранной точке восстановления.

Точка входа не найдена

Turn on Automatic Updates

To have Windows install important updates as they become available, turn on automatic updating. To turn on Automatic Updates in Windows, follow these steps:

In Windows Vista:

Click Start, click All Programs, and then click Windows Update.

In the navigation pane, click Change settings.

Select the option that you want.

Under Recommended updates, click to select the Include recommended updates when downloading, installing, or notifying me about updates check box, and then click OK. If you are prompted for an administrator password or for confirmation, type the password, or provide confirmation.

For more information about how to schedule automatic updates in Windows Server 2003, in Windows XP, and in Windows 2000, click the following article number to view the article in the Microsoft Knowledge Base:

327838 How to schedule automatic updates in Windows Server 2003, in Windows XP, and in Windows 2000

If this method worked

If you try to perform the task that resulted in the User32.dll error message, and the error message does not appear, you are finished!

If this method did not work

If you try to perform the task that resulted in the User32.dll error message, and the error message still appears, go to the next method.

What is the User32.dll file?

Windows stores instructions for graphical elements such as dialog boxes and windows in the User32.dll file. The User32.dll file is necessary to the operation of Windows. If this file is damaged, deleted, or removed, the system will no longer work correctly. If a program or a service accesses User32.dll incorrectly, the program or the service will not work correctly.

User32.dll errors are typically corrected by repairing the User32.dll file or by reinstalling the program, the hardware component, or the driver that is causing the error. If these procedures do not correct the User32.dll error, you can restore your computer to a condition before the error appeared by using the Windows System Restore feature.

Note If you cannot start Windows because of a User32.dll error, see the "Start your computer in safe mode and use System Restore" section.

Решение 2. Запустите проверку системных файлов

Проверка системных файлов – отличный инструмент, способный решить многие проблемы с повреждёнными элементами в системе.

  1. Нажмите Win + X и выберите пункт Командная строка (Администратор).
  2. В системное окно скопируйте и вставьте следующую команду: sfc/scannow
  3. Нажмите Enter и дождитесь окончания операции.
  4. По завершении процесса система сообщит об исправленных ошибках или укажет файлы, которые восстановить не удалось.
  5. В случае положительного результата, перезагрузите компьютер.
  6. Если проблему решить не удалось, переходите к следующему способу.

Точка входа не найдена

Symptoms

Error messages are the most common symptom of User32.dll problems. User32.dll error messages describe the source of the error and indicate that the User32.dll file is involved in the error.

Here is an example of a User32.dll error message:

program Illegal system DLL relocation

In this example, program refers to the name of a program that caused the User32.dll error message.

This article discusses some common causes of User32.dll error messages. Additionally, this article contains some common resolution methods. Start with the first resolution method, and if the problem that you are experiencing persists, go to the next method.

Решение 4. Повторно зарегистрируйте файл DLL

Как это сделать:

Точка входа не найдена

Manually update drivers

It is best to let Windows automatically install drivers for your hardware. You should avoid manually updating a driver unless Windows is unable to find a driver for one of your devices, and you were able to obtain a driver some other way. Or, you may have to manually update a driver if technical support personnel ask you to install drivers from a disc or from the device manufacturer's Web site. If you decide to manually update a driver, follow these steps:

Click Start, and then click Run.

Copy and paste (or type) the following command in the Run box, and press ENTER:

If you are prompted for an administrator password or for confirmation, type the password, or provide confirmation.

In Device Manager, locate the device that you want to update, and then double-click the device name.

Click the Driver tab, click Update Driver, and then follow the instructions.

Determine what programs are using User32.dll

If you are not sure which programs on your computer are using User32.dll, use the Tasklist command-line tool to determine the programs that are currently using User32.dll. The Tasklist command-line tool displays the names of all programs that currently use User32.dll. To use Tasklist, follow these steps:

Click Start, and then click Run.

Copy and paste (or type) the following command in the Run box, and then press ENTER:
cmd

Type the following command, and then press ENTER: tasklist /m User32.dll

Here is an example of the output from the Tasklist tool:

Determine the program that is creating the User32.dll error, and reinstall the program.

If this method worked

If you try to perform the task that resulted in the User32.dll error message, and the error message does not appear, you are finished!

If this method did not work

If you try to perform the task that resulted in the User32.dll error message, and the error message still appears, go to the next method.

Method 3: Use System Restore

You can use Windows System Restore feature to restore Windows Vista and Windows XP to a time before you received the User32.dll error. For information about how to use System Restore in Windows Vista, visit the following Microsoft Web site:

936212 How to repair the operating system and how to restore the operating system configuration to an earlier point in time in Windows Vista

927525 After you install a device or update a driver for a device, Windows Vista may not start

306084 How to restore the operating system to a previous state in Windows XP

Important We recommend that you run Windows Update after you perform a system restore. For more information, see Method 1. We also recommend that you update your antivirus software after you run Windows Update. For more information about antivirus software that Microsoft supports, click the following article number to view the article in the Microsoft Knowledge Base:

49500 List of antivirus software vendors

Method 2: Reinstall programs, hardware and drivers that are causing User32.dll errors

If the User32.dll error message appeared during or after you installed a program, a hardware component, or a driver, uninstall the program, the hardware component, or the driver. Then restart Windows, and reinstall the program, the hardware component, or the driver.

In Windows Vista: For information about how to reinstall programs, hardware or drivers in Windows Vista, click Start, click Help and Support, and then click Troubleshooting. You can also search for "uninstall or change a program," for "install a program," or for "installing new hardware."

In Windows XP: For information about how to repair programs, hardware, or drivers in Windows XP, click Start, click Help and Support, and then click Fixing a problem. You can also search for "add a program" or for "using add hardware."

For more information about how to fix problems with programs, with hardware, and with drivers, visit the following Microsoft Web sites:

Method 1: Use Recovery Console to restore the User32.dll file

Some User32.dll errors can be fixed by restoring the original User32.dll file from your Windows CD. Restoring the User32.dll file replaces the copy of User32.dll on your computer by using the original copy of User32.dll that is contained on your Windows CD.

You can use this method if you are running one of the following Windows operating systems:

Windows Server 2003

For more information about how to restore files in Windows Vista, click the following article number to view the article in the Microsoft Knowledge Base:

936212 How to repair the operating system and how to restore the operating system configuration to an earlier point in time in Windows Vista

Note You may find it easier to follow the steps if you print this article first.

Before you perform this procedure you should have the Windows installation CD.

Insert the Windows XP CD into your computer, and then restart the computer.

If you are asked whether you want to start the computer from the CD drive, click Yes.

When the "Welcome to Setup" screen appears, press R to start the Recovery Console.

When you are asked to type the Administrator password, type the Administrator password. If the administrator password is blank, just press ENTER.

At the command prompt, type the following command:

First, rename the damaged or corrupted file so that it is not deleted when you copy the original file. To do this, type the following command:

ren USER32.DLL USER32.BAK

Next, restore the original User32.dll file from the Windows CD to your computer. To do this, type the following command:

expand [CD drive letter]:\i386\USER32.DLL %systemroot%\system32 /YNote In this command, replace [CD drive letter] with the letter of your CD drive, such as D.

To exit the Recovery Console and to restart the computer, type exit at the command prompt, and then press ENTER.

Important We recommend that you run Windows Update after you restore a file by using Recovery Console. For more information, see the "Method 1: Use Windows Update to obtain any fixes that are related to User32.dll" section. We also recommend that you update your antivirus software after you have run Windows Update. For more information about antivirus software that Microsoft supports, click the following article number to view the article in the Microsoft Knowledge Base:

49500 List of antivirus software vendors

For more information about the Recovery Console, click the following article numbers to view the articles in the Microsoft Knowledge Base:

314058 Description of the Windows XP Recovery Console

326215 How to use the Recovery Console on a Windows Server 2003-based computer that does not start

229716 Description of the Windows 2000 Recovery Console

If this method worked

If you try to perform the task that resulted in the User32.dll error message, and the error message does not appear, you are finished!

If this method did not work

If you try to perform the task that resulted in the User32.dll error message, and the error message still appears, go to the next method.

More Information

When a program or a service tries to use a damaged, a missing, or a corrupted User32.dll, you receive an error message. In some cases, the error message occurs because a program or a service is trying to use User32.dll incorrectly.

For any User32.dll error, the error message indicates the cause of the specific problem, and the error message helps you determine how to fix the problem. Typically, User32.dll errors result from one or more of the following causes:

The User32.dll file is damaged, renamed or removed: The User32.dll file could be damaged during a system or software update. A damaged User32.dll file might be missing a routine that is required by a program that you installed. When the program tries to call these routines, an error occurs. A user might accidentally rename or remove the User32.dll file.

Program files are damaged or missing: If programs that call routines in User32.dll have damaged or missing files, the programs can make invalid calls to routines in User32.dll. Invalid calls to routines in User32.dll result in User32.dll errors.

Software calls for functions that do not exist in User32.dll: If a software program calls for functions in User32.dll that are not present, an error message occurs. This problem can occur if software is run on the wrong version of Windows.

A program does not allow for Windows to update User32.dll when it is necessary: An antivirus program might be configured to prevent upgrading any files on your computer.

A problem with memory allocation occurs: Windows reserves memory space for User32.dll. If a different file occupies memory space that is reserved for User32.dll, User32.dll is relocated in memory. Windows considers this relocation an “Illegal System DLL Relocation,” and this results in an error. These memory problems usually occur when software or files are installed in such an order that a file occupies memory space that is reserved for User32.dll.

Driver problems occur: Missing or damaged drivers or incompatible driver versions can result in calls to routines in User32.dll that are invalid. Invalid calls to routines in User32.dll result in User32.dll errors messages.

The Windows registry is damaged: A damaged Windows registry may result in a damaged User32.dll file.

Viruses infect User32.dll: User32.dll is a very important file for Windows, and there are some viruses that try to infect it.

Решение 6. Воспользуйтесь инструментом восстановления Media Creation Tool

Если при установке Windows возникает ошибка типа: “Setup.exe – не найдена точка входа в процедуру DecodePointer из-за отсутствия компонента KERNEL32.dll”, следует использовать инструмент Media Creation для извлечения недостающих файлов.

Вот примеры текстов ошибки с файлом kernel32.dll

  • Точка входа в процедуру GetLogicalProcessorInformation не найдена в библиотеке DLL KERNEL32.dll.
  • Не найден kernel32.dll
  • Точка входа в процедуру в библиотеке kernel32.dll не найдена.
  • Программа вызвала сбой в модуле Kernel32.dll

Для начала давайте рассмотрим происхождение файла. Во-первых, стоит упомянуть, что kernel32.dll является файлом операционной системы, который отвечает за управление памятью. Данный файл должен находиться в системной директории, т.е. C\Windows\System32.

Так из-за чего же в общем могут происходить ошибки с этим файлом? Во время загрузки вашей операционной системы файл kernel32.dll должен подгружаться в защищенную часть памяти, которую не должны использовать другие утилиты. Сбои начинают происходить тогда, когда эту память все же начинают использовать сторонние программы.

И какие же причины этого непорядка в системе? Что вызывает вышеуказанную проблему? Вот тут-то и начинается Тихий Океан. Причин появления ошибки просто огромное количество. Так что давайте рассмотрим самые распространенные из них.

Method 1: Use Windows Update to obtain any fixes that are related to User32.dll

The User32.dll problem that you are experiencing may be addressed by a Windows product update. To open Windows Update, follow these steps:

Click Start, and then click Run.

Copy and paste (or type) the following command in the Run box, and then press ENTER:

We recommend that you update your antivirus software after you run Windows Update. For more information about antivirus software that Microsoft supports, click the following article number to view the article in the Microsoft Knowledge Base:

49500 List of antivirus software vendors

4. CHKDSK, SFC и DISM

Проверим диск и системные файлы на ошибки, и если они имеются, то система попытается автоматически восстановить все повреждения. Для этого, запустите командную строку от имени администратора и введите три команды по очереди, нажимая Enter после каждой.

  1. chkdsk c: /f /r /x
  2. sfc /scannow
  3. DISM /ONLINE /CLEANUP-IMAGE /RESTOREHEALTH

8. Диагностика памяти

Нажмите Win+R и введите mdsched.exe, чтобы запустить диагностику памяти. Если диагностика памяти выявит ошибки и не исправит их, то можете обратиться к подробному руководству .

Диагностика ОЗУ mdsched exe

1. Перезагрузить ПК

Если библиотека застряла в памяти и запуск программы выдаёт ошибку, то перезагрузка компьютера может решить проблему. Также, завершаться все ненужные процессы, которые могут мешать работе программы по API.

Method 1: Use Recovery Console to restore the User32.dll file

Some User32.dll errors can be fixed by restoring the original User32.dll file from your Windows CD. Restoring the User32.dll file replaces the copy of User32.dll on your computer by using the original copy of User32.dll that is contained on your Windows CD.

You can use this method if you are running one of the following Windows operating systems:

Windows Server 2003

For more information about how to restore files in Windows Vista, click the following article number to view the article in the Microsoft Knowledge Base:

936212 How to repair the operating system and how to restore the operating system configuration to an earlier point in time in Windows Vista

Note You may find it easier to follow the steps if you print this article first.

Before you perform this procedure you should have the Windows installation CD.

Insert the Windows XP CD into your computer, and then restart the computer.

If you are asked whether you want to start the computer from the CD drive, click Yes.

When the "Welcome to Setup" screen appears, press R to start the Recovery Console.

When you are asked to type the Administrator password, type the Administrator password. If the administrator password is blank, just press ENTER.

At the command prompt, type the following command:

First, rename the damaged or corrupted file so that it is not deleted when you copy the original file. To do this, type the following command:

ren USER32.DLL USER32.BAK

Next, restore the original User32.dll file from the Windows CD to your computer. To do this, type the following command:

expand [CD drive letter]:\i386\USER32.DLL %systemroot%\system32 /YNote In this command, replace [CD drive letter] with the letter of your CD drive, such as D.

To exit the Recovery Console and to restart the computer, type exit at the command prompt, and then press ENTER.

Important We recommend that you run Windows Update after you restore a file by using Recovery Console. For more information, see the "Method 1: Use Windows Update to obtain any fixes that are related to User32.dll" section. We also recommend that you update your antivirus software after you have run Windows Update. For more information about antivirus software that Microsoft supports, click the following article number to view the article in the Microsoft Knowledge Base:

49500 List of antivirus software vendors

For more information about the Recovery Console, click the following article numbers to view the articles in the Microsoft Knowledge Base:

314058 Description of the Windows XP Recovery Console

326215 How to use the Recovery Console on a Windows Server 2003-based computer that does not start

229716 Description of the Windows 2000 Recovery Console

If this method worked

If you try to perform the task that resulted in the User32.dll error message, and the error message does not appear, you are finished!

If this method did not work

If you try to perform the task that resulted in the User32.dll error message, and the error message still appears, go to the next method.

Причины появления ошибки kernel32.dll

  • Самая первая и, пожалуй, наиболее простая причина – ошибка появилась вследствие обычного сбоя в системе, который является единичным случаем. Операционная система это довольно сложная вещь и поэтому в ней часто происходят непредвиденные сбои в работе. Но боятся этого не стоит.
  • Нельзя исключать тот вариант, в котором со сбоями работает приложение. Возможно, что именно в нем заключается вся проблема.
  • В вашей системе могли “поселиться” вирусы или вредоносное программное обеспечение, которое может всячески атаковать или негативно влиять на нее.
  • Устаревшее программное обеспечение также может стать причиной появления такой проблемы, как ошибка kernel32.dll. В особенности опасность представляют устаревшие драйвера. Допустим, что ошибка проявила себя при запуске видеоигры. Уже можно сделать предположение о причине ошибки.
  • Если вы недавно делали разгон составляющих своего компьютера и сразу после этого появилась ошибка kernel32.dll, то проблема, вероятней всего заключается именно в этом.
  • Так как файл kernel32.dll отвечает за управление памятью, то определенно может быть что-то не так с оперативной памятью.

Как вы могли понять, списочек довольно приличный и придется буквально проверить половину системы, чтобы понять, что вызывает в ней сбои. Теперь давайте рассмотрим список потенциальных решений этой проблемы.

3. Обновление Windows 10

Через обновления устанавливаются библиотеки для системы, DirectX и различные исправления. Многие пользователи отключают обновления Windows 10 или игнорируют их на долгий промежуток времени. Если это так, то перейдите в центр обновления Windows и установите все обновления.

центр обновления Windows

Method 1: Use Windows Update to obtain any fixes that are related to User32.dll

The User32.dll problem that you are experiencing may be addressed by a Windows product update. To open Windows Update, follow these steps:

Click Start, and then click Run.

Copy and paste (or type) the following command in the Run box, and then press ENTER:

We recommend that you update your antivirus software after you run Windows Update. For more information about antivirus software that Microsoft supports, click the following article number to view the article in the Microsoft Knowledge Base:

49500 List of antivirus software vendors

Advanced Troubleshooting

6. Файлы Thumbs.db

Иногда ошибка Kernel32.dll появляется при повреждении файлов Thumbs.db (кэш миниатюр) в папках, если к ним осуществляется доступ-запрос связанный с каким-либо DLL файлов. Нужно найти по вашему мнению папку в которой имеется поврежденный файл Thumbs.db и удалить его.

  • Это руководство поможет вам понять, что за файл Thumbs.db и как его удалить.

What is the User32.dll file?

Windows stores instructions for graphical elements such as dialog boxes and windows in the User32.dll file. The User32.dll file is necessary to the operation of Windows. If this file is damaged, deleted, or removed, the system will no longer work correctly. If a program or a service accesses User32.dll incorrectly, the program or the service will not work correctly.

User32.dll errors are typically corrected by repairing the User32.dll file or by reinstalling the program, the hardware component, or the driver that is causing the error. If these procedures do not correct the User32.dll error, you can restore your computer to a condition before the error appeared by using the Windows System Restore feature.

Note If you cannot start Windows because of a User32.dll error, see the "Start your computer in safe mode and use System Restore" section.

References

Windows NT 4.0 Resource Kit Supplement 4 includes the Dependency Walker tool. Dependency Walker displays which modules depend on Windows modules, such as User32.dll. For more information about Dependency Walker, visit the Microsoft Web site:

315241 A Stop: 0xc000026C or Stop: 0xc0000221 "Unable to Load Device Driver" error occurs when you start Windows XP

935448 Certain programs may not start, and you receive an error message on a computer that is running Windows XP Service Pack 2: "Illegal System DLL Relocation"

184802 User32.dll or Kernel32.dll fails to initialize

931362 Advanced methods to troubleshoot a program that does not run as expected after it is installed on Windows Vista

2. Переустановите программу

Программы могут устанавливаться некорректно, особенно, если вы их скачивали с торрентов и сторонних источников. Зайдите на официальный сайт производителя приложения и загрузите последнюю версию для дальнейшей установки на компьютер.

Если вы используете Windows 7 или Windows XP, то скорее всего разработчик ПО прекратил поддержку старых операционных систем. В этом случае, вам нужно скачать старую версию программы или поискать альтернативу ПО.

Также, если вы получаете ошибку с указанием на SetDefaultDllDirectories при использовании Windows 7, Server 2008 R2 или Vista, то стоит установить патч KB2533623 для этих систем с сайта Microsoft.

1. Перезагрузить ПК

Если библиотека застряла в памяти и запуск программы выдаёт ошибку, то перезагрузка компьютера может решить проблему. Также, завершаться все ненужные процессы, которые могут мешать работе программы по API.

Support for Windows Vista without any service packs installed ended on April 13, 2010. To continue receiving security updates for Windows, make sure you're running Windows Vista with Service Pack 2 (SP2). For more information, refer to this Microsoft web page: Support is ending for some versions of Windows

Советы по решению ошибки kernel32.dll

Продвигаться по советам мы будет с помощью списка с причинами. Поэтому начнем с самого простого.

  • Различные сбои в операционной системе – это дело уже, пожалуй, привычное для всех пользователей Windows. В большинстве случаев такие проблемы решаются простой перезагрузкой системы. Попробуйте попросту перезагрузить свой ПК и посмотрите, появится ли ошибка снова. Если же нет, то, скорее всего, это был единичных случай.
  • Если ошибка с файлом kernel32.dll появляется при запуске или работе какого-то приложения, то попробуйте переустановить запускаемую утилиту. Также можно попробовать установить обновление для этого приложения.
  • Если вы заподозрили вирусы в возникновении проблем, то проверьте свою систему с помощью сканера антивируса. Также припомните, не загружали в последнее время какое-то программное обеспечение, так как оно вполне могло принести вред системе. Даже если вы и не загружали ничего опасного, что-то без вашего ведома могло проникнуть к вам на компьютер. К примеру, во время установки какой-то игры к вам на ПК могло также установиться сторонние ПО. Проверьте, не было никакой не ведомой вам установки.
  • Если вы столкнулись с ошибкой kernel32.dll во время запуска видеоигры или, например, произвели попытку распечатки чего-то либо, то проблема заключается в драйверах определенного устройства. Попробуйте переустановить или обновить их.
  • Все из нас пытались разогнать свою систему, как только узнавали о том, что это возможно. У некоторых это получалось с первого раза, а у некоторых дела обстояли не так хорошо. Процесс разгона включает в себя этапы множественных проверок на стабильность системы. Пользователь мог попросту немного переборщить с разгоном аппаратной составляющей. Сбросьте разгон своего железа и верните заводские настройки. Возможно, что проблема с нестабильностью системы и ошибкой файла kernel32.dll заключалась именно в этом.
  • Порой оперативная память может сбоить, что непременно приводит к системным ошибкам. Проверьте свою оперативную память на внешние повреждения, а затем с помощью программы MemTest.

Прочитав весь этот текст у вас может возникнуть мысль о том, что эта статья, в принципе, не несет в себе каких-то точных методов решения. И вы окажетесь правы. Точного метода, как такового, нет, так как у ошибки kernel32.dll очень широкий спектр причин возникновения. Из-за этого и можно только что советовать какие-то профилактические меры.

Method 2: Use the System File Checker tool to repair User32.dll

System File Checker lets you scan all protected files to verify their versions. If System File Checker discovers that a protected file has been overwritten, it retrieves the correct version of the file from the cache folder (%Systemroot%\System32\Dllcache) or from the Windows installation source files, and then replaces the incorrect file. You must be logged on as an administrator or as a member of the Administrators group to run System File Checker. For more information about how to use the System File Checker tool, click the following article numbers to view the articles in the Microsoft Knowledge Base:

310747 Description of Windows XP and Windows Server 2003 System File Checker (Sfc.exe)

936212 How to repair the operating system and how to restore the operating system configuration to an earlier point in time in Windows Vista

If this method worked

If you try to perform the task that resulted in the User32.dll error message, and the error message does not appear, you are finished!

If this method did not work

If you try to perform the task that resulted in the User32.dll error message, and the error message still appears, you might want to contact Support:

Решение 1. Установите последний распространяемый пакет Visual C ++

Распространяемый пакет Visual C++ может включать отсутствующие/повреждённые элементы, вызывающие ошибку. Таким образом, скачивая и устанавливая последнюю версию проблема решится автоматически.

  1. Посетите официальный сайт Microsoft, и в частности, страницу с компонентами Visual C ++
  2. Необходимо скачать как 32-битную, так и 64-битную версии – x86: файлы vc_redist.x86.exe и x64: vc_redist.x64.exe
  3. Запустите каждый из установщиков и следуйте инструкциям на экране.
  4. Перезагрузите компьютер и посмотрите, исчезла ли ошибка.

Точка входа не найдена

Method 2: Reinstall programs, hardware and drivers that are causing User32.dll errors

If the User32.dll error message appeared during or after you installed a program, a hardware component, or a driver, uninstall the program, the hardware component, or the driver. Then restart Windows, and reinstall the program, the hardware component, or the driver.

In Windows Vista: For information about how to reinstall programs, hardware or drivers in Windows Vista, click Start, click Help and Support, and then click Troubleshooting. You can also search for "uninstall or change a program," for "install a program," or for "installing new hardware."

In Windows XP: For information about how to repair programs, hardware, or drivers in Windows XP, click Start, click Help and Support, and then click Fixing a problem. You can also search for "add a program" or for "using add hardware."

For more information about how to fix problems with programs, with hardware, and with drivers, visit the following Microsoft Web sites:

Start your computer in safe mode, and use System Restore

If you cannot start System Restore, you can use Windows safe mode to start System Restore. For information about how to start Windows Vista in safe mode and to use System Restore, visit the following Microsoft Web site:

304449 How to start the System Restore tool at a command prompt in Windows XP

Use the Backup or Restore Wizard in Windows Server 2003 and in Windows 2000 to restore your computer to a time before you received the User32.dll error.For more information about how to restore Windows Server 2003 and Windows 2000, click the following article numbers to view the articles in the Microsoft Knowledge Base:

325375 How to troubleshoot startup problems in Windows Server 2003

315396 How to troubleshoot startup problems in Windows 2000

Important We recommend that you run Windows Update after you perform a system restore. For more information, see Method 1. We also recommend that you update your antivirus software after you have run Windows Update. For more information about antivirus software supported by Microsoft, click the following article number to view the article in the Microsoft Knowledge Base:

49500 List of antivirus software vendors

If this method worked

If you try to perform the task that resulted in the User32.dll, and the error message does not appear, you are finished!

If this method did not work

If you try to perform the task that resulted in the User32.dll error message, and the error message persists, unfortunately this content is unable to help you any further. So, your next step is to see the "Advanced Troubleshooting" section in this article. If you must use advanced troubleshooting, and you are not an advanced user, you might want to ask someone for help, or you might want to contact Support:

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