Не устанавливается office 2010 osetup dll
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Память: 16GB, Kingston KVR16N11/8G x2, DDR III. | |
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Блок питания: FOXLINE ATX-400OPRS, 400 ватт | |
CD/DVD: NEC AD-5280S-0B SATA | |
Монитор: LG Flatron E2210T-BN | |
ОС: Win 7 SP1 x64 ru MSDN | |
Индекс производительности Windows: 6,4 | |
Прочее: Корпус Foxline FL-911 |
---------------------------
Setup Error
---------------------------
A required I:\ProPlus.WW\OSETUP.DLL cannot be loaded. This may indicate that the file is missing or damaged.
---------------------------
ОК
Образы:
ru_office_professional_plus_2010_x64_vl_dg_win_soft.iso
SW_DVD5_Office_Professional_Plus_2010w_SP1_64Bit_Russian_CORE_MLF_X17-77007.ISO
-------
Win 7 SP1 x64 ru MSDN. Адресовано любителям переставлять Windows: СИФИЛИС ампутацией не лечат. ИМХО.
Конфигурация компьютера | |
Процессор: i5-3470 3.2 ГГц | |
Материнская плата: ASUS P8B75-M LE | |
Память: 16GB, Kingston KVR16N11/8G x2, DDR III. | |
HDD: SB120GB-IGNT-25SAT3; WD10EZEX | |
Видеокарта: Intel HD Graphics 2500 (650Mhz) | |
Звук: VIA VT1708S | |
Блок питания: FOXLINE ATX-400OPRS, 400 ватт | |
CD/DVD: NEC AD-5280S-0B SATA | |
Монитор: LG Flatron E2210T-BN | |
ОС: Win 7 SP1 x64 ru MSDN | |
Индекс производительности Windows: 6,4 | |
Прочее: Корпус Foxline FL-911 |
Но образы с х86 ошибки не выдают и показывают интерфейс установки.
Не знаю, подхватит ли х86 активацию при переносе файлов tokens.dat и cache.dat
-------
Win 7 SP1 x64 ru MSDN. Адресовано любителям переставлять Windows: СИФИЛИС ампутацией не лечат. ИМХО.
Для отключения данного рекламного блока вам необходимо зарегистрироваться или войти с учетной записью социальной сети.
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Процессор: Intel Core i7-3770K | |
Материнская плата: ASUS P8Z77-V LE PLUS | |
Память: Crucial Ballistix Tactical Tracer DDR3-1600 16 Гб (2 x 8 Гб) | |
HDD: Samsung SSD 850 PRO 256 Гб, WD Green WD20EZRX 2 Тб | |
Видеокарта: ASUS ROG-STRIX-GTX1080-O8G-11GBPS | |
Звук: Realtek ALC889 HD Audio | |
Блок питания: be quiet! Straight Power 11 650W | |
CD/DVD: ASUS DRW-24B5ST | |
Монитор: ASUS VG248QE 24" | |
ОС: Windows 8.1 Pro x64 | |
Индекс производительности Windows: 8,1 | |
Прочее: корпус: Fractal Design Define R4 |
Конфигурация компьютера | |
Процессор: i5-3470 3.2 ГГц | |
Материнская плата: ASUS P8B75-M LE | |
Память: 16GB, Kingston KVR16N11/8G x2, DDR III. | |
HDD: SB120GB-IGNT-25SAT3; WD10EZEX | |
Видеокарта: Intel HD Graphics 2500 (650Mhz) | |
Звук: VIA VT1708S | |
Блок питания: FOXLINE ATX-400OPRS, 400 ватт | |
CD/DVD: NEC AD-5280S-0B SATA | |
Монитор: LG Flatron E2210T-BN | |
ОС: Win 7 SP1 x64 ru MSDN | |
Индекс производительности Windows: 6,4 | |
Прочее: Корпус Foxline FL-911 |
-------
Win 7 SP1 x64 ru MSDN. Адресовано любителям переставлять Windows: СИФИЛИС ампутацией не лечат. ИМХО.
Конфигурация компьютера | |
Процессор: Intel Core i7-3770K | |
Материнская плата: ASUS P8Z77-V LE PLUS | |
Память: Crucial Ballistix Tactical Tracer DDR3-1600 16 Гб (2 x 8 Гб) | |
HDD: Samsung SSD 850 PRO 256 Гб, WD Green WD20EZRX 2 Тб | |
Видеокарта: ASUS ROG-STRIX-GTX1080-O8G-11GBPS | |
Звук: Realtek ALC889 HD Audio | |
Блок питания: be quiet! Straight Power 11 650W | |
CD/DVD: ASUS DRW-24B5ST | |
Монитор: ASUS VG248QE 24" | |
ОС: Windows 8.1 Pro x64 | |
Индекс производительности Windows: 8,1 | |
Прочее: корпус: Fractal Design Define R4 |
Конфигурация компьютера | |
Процессор: i5-3470 3.2 ГГц | |
Материнская плата: ASUS P8B75-M LE | |
Память: 16GB, Kingston KVR16N11/8G x2, DDR III. | |
HDD: SB120GB-IGNT-25SAT3; WD10EZEX | |
Видеокарта: Intel HD Graphics 2500 (650Mhz) | |
Звук: VIA VT1708S | |
Блок питания: FOXLINE ATX-400OPRS, 400 ватт | |
CD/DVD: NEC AD-5280S-0B SATA | |
Монитор: LG Flatron E2210T-BN | |
ОС: Win 7 SP1 x64 ru MSDN | |
Индекс производительности Windows: 6,4 | |
Прочее: Корпус Foxline FL-911 |
Лог установки из папки Офиса СП1 х64:
PERF: TickCount=2744962 Name=OBootStrapper::Run Description=Begin function
Operating System version: 6.1.7601 Service Pack 1. Platform ID: 2
Running 64-bit setup on a 64-bit operating system.
Command line: "D:\SW_DVD5_Office_Professional_Plus_2010w_SP1_64Bit_Russian_CORE_MLF_X17-77007\setup.exe"
No command line arguments given
Verify file signature in "D:\SW_DVD5_Office_Professional_Plus_2010w_SP1_64Bit_Russian_CORE_MLF_X17-77007\setup.exe"
D:\SW_DVD5_Office_Professional_Plus_2010w_SP1_64Bit_Russian_CORE_MLF_X17-77007\setup.exe is trusted.
Verify file signature in "D:\SW_DVD5_Office_Professional_Plus_2010w_SP1_64Bit_Russian_CORE_MLF_X17-77007\ProPlus.WW\OSETUP.DLL"
D:\SW_DVD5_Office_Professional_Plus_2010w_SP1_64Bit_Russian_CORE_MLF_X17-77007\ProPlus.WW\OSETUP.DLL is trusted.
Error: Failed to load DLL: D:\SW_DVD5_Office_Professional_Plus_2010w_SP1_64Bit_Russian_CORE_MLF_X17-77007\ProPlus.WW\OSETUP.DLL ErrorCode: 2(0x2).
A required D:\SW_DVD5_Office_Professional_Plus_2010w_SP1_64Bit_Russian_CORE_MLF_X17-77007\ProPlus.WW\OSETUP.DLL cannot be loaded. This may indicate that the file is missing or damaged.
-------
Win 7 SP1 x64 ru MSDN. Адресовано любителям переставлять Windows: СИФИЛИС ампутацией не лечат. ИМХО.
While trying to install Office 2010 Pro I receive the following error immediately after running setup.exe "OSETUP.DLL digital signature does not validate or is not present". I have done several internet searches and see this problem has been around since Office 2007. Apparently tons of people have this problem, but very few resolutions all of which do not work for me. I have tried the following:
- Re-downloaded from Microsoft (even tried the x64 version)
- Burned several discs
- Tried in 5 different Computers comprising of Vista, XP, and W7
- Copied files to network and to local PC
- Ran from command prompt
- Ran as local admin
- Created a clean unpatched W7 install - failed
- Created a clean unpatched XP wSP2 install - failed
- Patched clean install of W7 - failed
I have tried downloading the individual apps from our Volume Licensing website to try and pull the osetup.dll from their file set, this also fails. At the moment the only thing I can get to work is Office Standard, trying to pull the osetup.dll from that file set resolves the error but causes the setup.exe app to immediately crash. I also tried downloading the Office 2010 Pro trial and pull the file from that file set, same crash result not the .dll error. I can install the trial successfully though. I have tried on PC's with Office 2003 installed, no Office installed, Office 2007 installed, nothing works. PCs off the domain, on the domain, PCs completely off the network that are fresh installs. Again all same results.
Please help as I have run out of ideas. The install log contains the following: (Certain items removed)
Verify file signature in "\ProPlus.WW\OSETUP.DLL"
Error: \ProPlus.WW\OSETUP.DLL is not trusted.
Log level changed from: Standard to: Verbose
Failed to verify file signature from the selected setup controller dll in location "\ProPlus.WW\OSETUP.DLL"
\ProPlus.WW\ OSETUP.DLL digital signature does not validate or is not present.
Все ответы
To better understand the problem, I would like to confirm the exact situation with you:
2. Is the downloaded file an .ISO file?
If the downloaded file is an .ISO file, I suggest using a tool to extract the .ISO file, such as winrar, and then run the setup.exe again.
I downloaded it from our Volume Licensing website
Correct, it was downloaded as an ISO. I have tried mounting the ISO as a virtual drive with no luck either. Two of the tests I did were done on a Hyper-V installation using the ISO mounted as a drive, additionally I also mounted it as a virtual ISO in a standard PC.
Let me know if that does not answer your questions.
Thank you for your reply. Please try to use WinRAR to extract the ISO. Then, run setup.exe directly from the extracted folder.
Same problem here, downloaded Office 2010 Professional Plus EN 64-Bit from MSDN as ISO file. Extracting with WinRAR dosn't help.
The signature on file osetup.dll is missing.
Other Office 2010 ISO files like 32-Bit or German are working.
We also get the same problem. We have tried re-downloading the .iso from the Microsoft Partners page from 3 different machines to avoid any caching, and the same results occur.
We have also tried on 4 machines, 1 of these machines being a clean installation of Windows 7.
We have also burnt to a CD, DVD, Mounted using Virtual Disk Clone, extracted the .iso to a network share and desktop. All giving the same error.
We were trying the 32-bti version.
I too seem to have the same issue and am looking for a solution. Tried re downloading and extracting the ISO using winrar. No luck.
If we are still unable to install the Office program by clicking the setup.exe file directly, the osetup.dll in the folder may be corrupted.
You can check if others can download the Office program from the website and install. If they can, you can try to copy a good copy of the osetup.dll file from them and replace the corrupted one. Then, click the setup.exe file to install the Office program again.
However, if all the downloaded files from the website cannot be installed, the media might have problems and you need to contact the administrator.
We have 3 other individuals that have posted here in less then a week, along with the numerous web search results from Google all the way back to Office 2007 installs, with this same exact install problem. I have tried my software on numerous differant disks, not extracted to a disks, redownloading several times, and on numerous differant computers and OS's.
I can't understand why you would think it is something that has corrupted itself in each and every one of those test cases. As soon as one person says it works fine that almost proves the file is not corrupted. Whatever check the setup.exe is executing to confirm the digital signature of the file is obviously not working correctly on a vast range of scenarios.
And we are not having problems with every download from the VLA website, only the Office 2010 Pro suite and related apps. I contacted VLA support and they referred me to the generic Microsoft support which subsequently led me here. I mean, you all are the admins, where else do you suggest I get the downloads from? "gouldinguk" said he downloaded from the Partner page, assuming that is different from my VLA page, I can't believe it is "corrupt" in both locations.
Where do you recommend I get a working osetup.dll file? People aren't posting that it works, people only complain when its broken. What if replace it with a known working osetup.dll and it still doesn't work? What then? I already posted that I took the osetup.dll from the Office Standard install, again that install does work, and replaced the osetup.dll in the Pro files and, instead of the above mentioned error, setup.exe just crashes.
While trying to install Office 2010 Pro I receive the following error immediately after running setup.exe "OSETUP.DLL digital signature does not validate or is not present". I have done several internet searches and see this problem has been around since Office 2007. Apparently tons of people have this problem, but very few resolutions all of which do not work for me. I have tried the following:
- Re-downloaded from Microsoft (even tried the x64 version)
- Burned several discs
- Tried in 5 different Computers comprising of Vista, XP, and W7
- Copied files to network and to local PC
- Ran from command prompt
- Ran as local admin
- Created a clean unpatched W7 install - failed
- Created a clean unpatched XP wSP2 install - failed
- Patched clean install of W7 - failed
I have tried downloading the individual apps from our Volume Licensing website to try and pull the osetup.dll from their file set, this also fails. At the moment the only thing I can get to work is Office Standard, trying to pull the osetup.dll from that file set resolves the error but causes the setup.exe app to immediately crash. I also tried downloading the Office 2010 Pro trial and pull the file from that file set, same crash result not the .dll error. I can install the trial successfully though. I have tried on PC's with Office 2003 installed, no Office installed, Office 2007 installed, nothing works. PCs off the domain, on the domain, PCs completely off the network that are fresh installs. Again all same results.
Please help as I have run out of ideas. The install log contains the following: (Certain items removed)
Verify file signature in "\ProPlus.WW\OSETUP.DLL"
Error: \ProPlus.WW\OSETUP.DLL is not trusted.
Log level changed from: Standard to: Verbose
Failed to verify file signature from the selected setup controller dll in location "\ProPlus.WW\OSETUP.DLL"
\ProPlus.WW\ OSETUP.DLL digital signature does not validate or is not present.
All replies
To better understand the problem, I would like to confirm the exact situation with you:
2. Is the downloaded file an .ISO file?
If the downloaded file is an .ISO file, I suggest using a tool to extract the .ISO file, such as winrar, and then run the setup.exe again.
I downloaded it from our Volume Licensing website
Correct, it was downloaded as an ISO. I have tried mounting the ISO as a virtual drive with no luck either. Two of the tests I did were done on a Hyper-V installation using the ISO mounted as a drive, additionally I also mounted it as a virtual ISO in a standard PC.
Let me know if that does not answer your questions.
Thank you for your reply. Please try to use WinRAR to extract the ISO. Then, run setup.exe directly from the extracted folder.
Same problem here, downloaded Office 2010 Professional Plus EN 64-Bit from MSDN as ISO file. Extracting with WinRAR dosn't help.
The signature on file osetup.dll is missing.
Other Office 2010 ISO files like 32-Bit or German are working.
We also get the same problem. We have tried re-downloading the .iso from the Microsoft Partners page from 3 different machines to avoid any caching, and the same results occur.
We have also tried on 4 machines, 1 of these machines being a clean installation of Windows 7.
We have also burnt to a CD, DVD, Mounted using Virtual Disk Clone, extracted the .iso to a network share and desktop. All giving the same error.
We were trying the 32-bti version.
I too seem to have the same issue and am looking for a solution. Tried re downloading and extracting the ISO using winrar. No luck.
If we are still unable to install the Office program by clicking the setup.exe file directly, the osetup.dll in the folder may be corrupted.
You can check if others can download the Office program from the website and install. If they can, you can try to copy a good copy of the osetup.dll file from them and replace the corrupted one. Then, click the setup.exe file to install the Office program again.
However, if all the downloaded files from the website cannot be installed, the media might have problems and you need to contact the administrator.
We have 3 other individuals that have posted here in less then a week, along with the numerous web search results from Google all the way back to Office 2007 installs, with this same exact install problem. I have tried my software on numerous differant disks, not extracted to a disks, redownloading several times, and on numerous differant computers and OS's.
I can't understand why you would think it is something that has corrupted itself in each and every one of those test cases. As soon as one person says it works fine that almost proves the file is not corrupted. Whatever check the setup.exe is executing to confirm the digital signature of the file is obviously not working correctly on a vast range of scenarios.
And we are not having problems with every download from the VLA website, only the Office 2010 Pro suite and related apps. I contacted VLA support and they referred me to the generic Microsoft support which subsequently led me here. I mean, you all are the admins, where else do you suggest I get the downloads from? "gouldinguk" said he downloaded from the Partner page, assuming that is different from my VLA page, I can't believe it is "corrupt" in both locations.
Where do you recommend I get a working osetup.dll file? People aren't posting that it works, people only complain when its broken. What if replace it with a known working osetup.dll and it still doesn't work? What then? I already posted that I took the osetup.dll from the Office Standard install, again that install does work, and replaced the osetup.dll in the Pro files and, instead of the above mentioned error, setup.exe just crashes.
Конфигурация компьютера | |
Процессор: i5-3470 3.2 ГГц | |
Материнская плата: ASUS P8B75-M LE | |
Память: 16GB, Kingston KVR16N11/8G x2, DDR III. | |
HDD: SB120GB-IGNT-25SAT3; WD10EZEX | |
Видеокарта: Intel HD Graphics 2500 (650Mhz) | |
Звук: VIA VT1708S | |
Блок питания: FOXLINE ATX-400OPRS, 400 ватт | |
CD/DVD: NEC AD-5280S-0B SATA | |
Монитор: LG Flatron E2210T-BN | |
ОС: Win 7 SP1 x64 ru MSDN | |
Индекс производительности Windows: 6,4 | |
Прочее: Корпус Foxline FL-911 |
---------------------------
Setup Error
---------------------------
A required I:\ProPlus.WW\OSETUP.DLL cannot be loaded. This may indicate that the file is missing or damaged.
---------------------------
ОК
Образы:
ru_office_professional_plus_2010_x64_vl_dg_win_soft.iso
SW_DVD5_Office_Professional_Plus_2010w_SP1_64Bit_Russian_CORE_MLF_X17-77007.ISO
-------
Win 7 SP1 x64 ru MSDN. Адресовано любителям переставлять Windows: СИФИЛИС ампутацией не лечат. ИМХО.
Конфигурация компьютера | |
Процессор: Intel Core i7-3770K | |
Материнская плата: ASUS P8Z77-V LE PLUS | |
Память: Crucial Ballistix Tactical Tracer DDR3-1600 16 Гб (2 x 8 Гб) | |
HDD: Samsung SSD 850 PRO 256 Гб, WD Green WD20EZRX 2 Тб | |
Видеокарта: ASUS ROG-STRIX-GTX1080-O8G-11GBPS | |
Звук: Realtek ALC889 HD Audio | |
Блок питания: be quiet! Straight Power 11 650W | |
CD/DVD: ASUS DRW-24B5ST | |
Монитор: ASUS VG248QE 24" | |
ОС: Windows 8.1 Pro x64 | |
Индекс производительности Windows: 8,1 | |
Прочее: корпус: Fractal Design Define R4 |
sputnikk, лог пустой. Очевидно.
Меню Filter -> Reset Filter (кстати, сброс фильтра предлагает сам Process Monitor при запуске).
Для отключения данного рекламного блока вам необходимо зарегистрироваться или войти с учетной записью социальной сети.
Конфигурация компьютера | |
Процессор: i5-3470 3.2 ГГц | |
Материнская плата: ASUS P8B75-M LE | |
Память: 16GB, Kingston KVR16N11/8G x2, DDR III. | |
HDD: SB120GB-IGNT-25SAT3; WD10EZEX | |
Видеокарта: Intel HD Graphics 2500 (650Mhz) | |
Звук: VIA VT1708S | |
Блок питания: FOXLINE ATX-400OPRS, 400 ватт | |
CD/DVD: NEC AD-5280S-0B SATA | |
Монитор: LG Flatron E2210T-BN | |
ОС: Win 7 SP1 x64 ru MSDN | |
Индекс производительности Windows: 6,4 | |
Прочее: Корпус Foxline FL-911 |
-------
Win 7 SP1 x64 ru MSDN. Адресовано любителям переставлять Windows: СИФИЛИС ампутацией не лечат. ИМХО.
Конфигурация компьютера | |
Процессор: Intel Core i7-3770K | |
Материнская плата: ASUS P8Z77-V LE PLUS | |
Память: Crucial Ballistix Tactical Tracer DDR3-1600 16 Гб (2 x 8 Гб) | |
HDD: Samsung SSD 850 PRO 256 Гб, WD Green WD20EZRX 2 Тб | |
Видеокарта: ASUS ROG-STRIX-GTX1080-O8G-11GBPS | |
Звук: Realtek ALC889 HD Audio | |
Блок питания: be quiet! Straight Power 11 650W | |
CD/DVD: ASUS DRW-24B5ST | |
Монитор: ASUS VG248QE 24" | |
ОС: Windows 8.1 Pro x64 | |
Индекс производительности Windows: 8,1 | |
Прочее: корпус: Fractal Design Define R4 |
sputnikk, пока не удалось найти причину.
Выложите файл
C:\Users\NEMO\AppData\Local\Temp\SetupExe(20210523205451E7C).log
Конфигурация компьютера | |
Процессор: i5-3470 3.2 ГГц | |
Материнская плата: ASUS P8B75-M LE | |
Память: 16GB, Kingston KVR16N11/8G x2, DDR III. | |
HDD: SB120GB-IGNT-25SAT3; WD10EZEX | |
Видеокарта: Intel HD Graphics 2500 (650Mhz) | |
Звук: VIA VT1708S | |
Блок питания: FOXLINE ATX-400OPRS, 400 ватт | |
CD/DVD: NEC AD-5280S-0B SATA | |
Монитор: LG Flatron E2210T-BN | |
ОС: Win 7 SP1 x64 ru MSDN | |
Индекс производительности Windows: 6,4 | |
Прочее: Корпус Foxline FL-911 |
PERF: TickCount=14388580 Name=OBootStrapper::Run Description=Begin function
Operating System version: 6.1.7601 Service Pack 1. Platform ID: 2
Running 64-bit setup on a 64-bit operating system.
Command line: "D:\ru_office_professional_plus_2010_x64_vl_dg_win_soft\setup.exe"
No command line arguments given
Verify file signature in "D:\ru_office_professional_plus_2010_x64_vl_dg_win_soft\setup.exe"
D:\ru_office_professional_plus_2010_x64_vl_dg_win_soft\setup.exe is trusted.
Verify file signature in "D:\ru_office_professional_plus_2010_x64_vl_dg_win_soft\ProPlus.WW\OSETUP.DLL"
D:\ru_office_professional_plus_2010_x64_vl_dg_win_soft\ProPlus.WW\OSETUP.DLL is trusted.
Error: Failed to load DLL: D:\ru_office_professional_plus_2010_x64_vl_dg_win_soft\ProPlus.WW\OSETUP.DLL ErrorCode: 2(0x2).
A required D:\ru_office_professional_plus_2010_x64_vl_dg_win_soft\ProPlus.WW\OSETUP.DLL cannot be loaded. This may indicate that the file is missing or damaged.
Это папка в корне раздела D, который находится на втором диске. Все остальные программы без проблем ставятся с разных папок на D
-------
Win 7 SP1 x64 ru MSDN. Адресовано любителям переставлять Windows: СИФИЛИС ампутацией не лечат. ИМХО.
Конфигурация компьютера | |
Процессор: Intel Core i7-3770K | |
Материнская плата: ASUS P8Z77-V LE PLUS | |
Память: Crucial Ballistix Tactical Tracer DDR3-1600 16 Гб (2 x 8 Гб) | |
HDD: Samsung SSD 850 PRO 256 Гб, WD Green WD20EZRX 2 Тб | |
Видеокарта: ASUS ROG-STRIX-GTX1080-O8G-11GBPS | |
Звук: Realtek ALC889 HD Audio | |
Блок питания: be quiet! Straight Power 11 650W | |
CD/DVD: ASUS DRW-24B5ST | |
Монитор: ASUS VG248QE 24" | |
ОС: Windows 8.1 Pro x64 | |
Индекс производительности Windows: 8,1 | |
Прочее: корпус: Fractal Design Define R4 |
sputnikk, непонятная ситуация: Process Monitor показывает, что osetup.dll загружается успешно. Но setup.exe завершается с кодом 1114, означающим: "Произошел сбой в программе инициализации библиотеки динамической компоновки (DLL)". А всё время между этими событиями занимает проверка сертификатов.
While trying to install Office 2010 Pro I receive the following error immediately after running setup.exe "OSETUP.DLL digital signature does not validate or is not present". I have done several internet searches and see this problem has been around since Office 2007. Apparently tons of people have this problem, but very few resolutions all of which do not work for me. I have tried the following:
- Re-downloaded from Microsoft (even tried the x64 version)
- Burned several discs
- Tried in 5 different Computers comprising of Vista, XP, and W7
- Copied files to network and to local PC
- Ran from command prompt
- Ran as local admin
- Created a clean unpatched W7 install - failed
- Created a clean unpatched XP wSP2 install - failed
- Patched clean install of W7 - failed
I have tried downloading the individual apps from our Volume Licensing website to try and pull the osetup.dll from their file set, this also fails. At the moment the only thing I can get to work is Office Standard, trying to pull the osetup.dll from that file set resolves the error but causes the setup.exe app to immediately crash. I also tried downloading the Office 2010 Pro trial and pull the file from that file set, same crash result not the .dll error. I can install the trial successfully though. I have tried on PC's with Office 2003 installed, no Office installed, Office 2007 installed, nothing works. PCs off the domain, on the domain, PCs completely off the network that are fresh installs. Again all same results.
Please help as I have run out of ideas. The install log contains the following: (Certain items removed)
Verify file signature in "\ProPlus.WW\OSETUP.DLL"
Error: \ProPlus.WW\OSETUP.DLL is not trusted.
Log level changed from: Standard to: Verbose
Failed to verify file signature from the selected setup controller dll in location "\ProPlus.WW\OSETUP.DLL"
\ProPlus.WW\ OSETUP.DLL digital signature does not validate or is not present.
Все ответы
To better understand the problem, I would like to confirm the exact situation with you:
2. Is the downloaded file an .ISO file?
If the downloaded file is an .ISO file, I suggest using a tool to extract the .ISO file, such as winrar, and then run the setup.exe again.
I downloaded it from our Volume Licensing website
Correct, it was downloaded as an ISO. I have tried mounting the ISO as a virtual drive with no luck either. Two of the tests I did were done on a Hyper-V installation using the ISO mounted as a drive, additionally I also mounted it as a virtual ISO in a standard PC.
Let me know if that does not answer your questions.
Thank you for your reply. Please try to use WinRAR to extract the ISO. Then, run setup.exe directly from the extracted folder.
Same problem here, downloaded Office 2010 Professional Plus EN 64-Bit from MSDN as ISO file. Extracting with WinRAR dosn't help.
The signature on file osetup.dll is missing.
Other Office 2010 ISO files like 32-Bit or German are working.
We also get the same problem. We have tried re-downloading the .iso from the Microsoft Partners page from 3 different machines to avoid any caching, and the same results occur.
We have also tried on 4 machines, 1 of these machines being a clean installation of Windows 7.
We have also burnt to a CD, DVD, Mounted using Virtual Disk Clone, extracted the .iso to a network share and desktop. All giving the same error.
We were trying the 32-bti version.
I too seem to have the same issue and am looking for a solution. Tried re downloading and extracting the ISO using winrar. No luck.
If we are still unable to install the Office program by clicking the setup.exe file directly, the osetup.dll in the folder may be corrupted.
You can check if others can download the Office program from the website and install. If they can, you can try to copy a good copy of the osetup.dll file from them and replace the corrupted one. Then, click the setup.exe file to install the Office program again.
However, if all the downloaded files from the website cannot be installed, the media might have problems and you need to contact the administrator.
We have 3 other individuals that have posted here in less then a week, along with the numerous web search results from Google all the way back to Office 2007 installs, with this same exact install problem. I have tried my software on numerous differant disks, not extracted to a disks, redownloading several times, and on numerous differant computers and OS's.
I can't understand why you would think it is something that has corrupted itself in each and every one of those test cases. As soon as one person says it works fine that almost proves the file is not corrupted. Whatever check the setup.exe is executing to confirm the digital signature of the file is obviously not working correctly on a vast range of scenarios.
And we are not having problems with every download from the VLA website, only the Office 2010 Pro suite and related apps. I contacted VLA support and they referred me to the generic Microsoft support which subsequently led me here. I mean, you all are the admins, where else do you suggest I get the downloads from? "gouldinguk" said he downloaded from the Partner page, assuming that is different from my VLA page, I can't believe it is "corrupt" in both locations.
Where do you recommend I get a working osetup.dll file? People aren't posting that it works, people only complain when its broken. What if replace it with a known working osetup.dll and it still doesn't work? What then? I already posted that I took the osetup.dll from the Office Standard install, again that install does work, and replaced the osetup.dll in the Pro files and, instead of the above mentioned error, setup.exe just crashes.
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