Importerquicktime prm premiere pro ошибка
If you use Adobe Premiere Pro, you may encounter some kind of error now and then. One such error is the Adobe Premiere Pro stuck on the loading screen. The loading screen is usually stuck at loading ExporterQuicktimeHost.prm or loading ExporterQuicktimeHost.bundle on Mac.
As the error message indicates, this issue most likely to have occurred after installing a QuickTime player on your Windows machine.
In this article, we have listed a few quick fixes to help you resolve the Adobe Premiere Pro stuck at loading ExporterQuicktimeHost.prm or ExporterQuicktimeHost.bundle on Mac.
Fix Adobe Premiere Pro Stuck on loading ExporterQuicktimeHost.prm
2. Remove QuickTimeHost files
If the issue persists, try removing the QuickTimeHost importer and exporter files from the installation folder. Here is how to do it.
For Windows Users
- Open File Explorer.
- Navigate to the following location:
C:\Program Files\Adobe\Adobe Media Encoder CC 2015\Plug-ins\Common - Locate and move the following files to the desktop:
ExporterQuickTimeHost.prm
ImporterQuickTime.prm - Restart Adobe Premiere Pro and check for any improvements.
- Adobe should recreate the necessary QuickTime files during the restart.
For Mac Users
- Go to Applications.
- Right-click on Adobe Premiere Pro and select Show Package Contents.
- Go to Contents > Plug-ins > Common.
- In the Common folder, move the following files to desktop.
ExporterQuicktimeHost.bundle
ImporterQuicktimeHost.bundle - Restart Adobe Premiere Pro and check for any improvements.
Removing the QuickTime Host files has helped many users resolve the Adobe Premiere Pro stuck at the loading issue. If the issue persists, try the following fix.
Similar Questions
Hey, I just built a system of game development, I do my trailer for the game now, but Premiere Pro will not work. The operating system is Windows 10 and my GPU is a MSI GTX 970.
I advanced and installed Premiere Pro and it has installed without error, but when I went to start it for the first time, he stopped at "Loading ImporterQuickTime.prm" and then jumps to the top 'Adobe Premier Pro cannot find capable video game modules. Please update your video display drivers and start over. "He has only one button, you can press on and it is 'OK '. When I press on it just says: "Premiere Pro has stopped working." and makes me close. (screenshot attached).
What confuses me, is that Photoshop and After Effects work perfectly. (perhaps because they have CS6?)
I was puzzled because I already had the latest NVIDIA drivers installed, so I downloaded the beta version of the drivers and I still got the same error. I've uninstalled and reinstalled Premiere Pro several times, but I still get this error. My current version of the graphics driver from NVIDIA is 362,00.
Any help is greatly appreciated.
Well, after a few hours trying things at random, I tried using a different user account, so I opened and administrator command prompt and typed in "net user administrator / Active: Yes" then disconnected and connected to the administrator account, then launch Premiere Pro to launch it. Surprisingly, it worked! So I closed the first, then disconnected from the Admin account, then went back on my main account and typed in "net user administrator / active: No.". Then I launched creating my account and it worked!
I hope this might help someone else who was in my boat.
PR opens in the admin, but not in my user account on "Loading ImporterQuickTime.prm". Reinstalled QuickTime. Uninstalled Pr and then reinstalled, restarted. No luck.
Processor: Intel Core i7 - 5820 K CPU @ 3.30 GHz
System type: 64-bit operating system, x 64 processor
NVIDIA Quadro K4200 v.353.82
The previous conversation about this is not helped me.
Please notify. John
SOLUTION: Uninstall me (my user profile), then reinstalled me. Did after Adobe CC programs have been installed, where before my user profile came first then the Adobe CC program. Now to catch up with the backlog.
First Pro CC stalls on "ImporterQuickTime.prm", and then it crashes with a message error "Premiere Pro could not find capable video game modules. Please update your video display drivers and start over. "I have tried the solutions on the page support and several I found on the internet. I tried completely uninstalling Quicktime as well and it recharged. It still crashes. I have my original CS6 on my computer as well and it does not crash. All great ideas?
Thanks again John for help,.
It turns out that the problem was (kinda sorta) display drivers. The index was the stall at ImporterQuickTime.prm followed by the error screen that refers to the inability to find a suitable driver. Many years ago I tested the JAWS software for I can have a better understanding of what vision hearing person with a disability during the analysis of a website accessible. I've never bothered to remove this software. When I checked my devices on Windows drivers, I discovered that I had a virtual mirror of Freedom Scientific (the creators of JAWS) driver. After you remove the software and driver, I was able to open the first Pro CC normally, even after repeated tests and restarting my computer. It worked perfectly every time.
Regarding my previous success (and shortly after failure), I'm still distraught as to why it worked, even temporarily.
It is a cause of the moat of the failure and the fix probably will not help everyone.
I searched high and low on the internet, via the Adobe Help system (which isn't even remotely helpful) and waited for literally HOURS waiting with 'technical support', (which even once, not even remotely supports), for the same problem with the start-up of first Adobe Pro CS5.
I had absolutely no problem with this subject until the out of nowhere, it stopped load correctly. It takes at least five minutes to load and I have the same problem with After Effects - at first, it freezes at ' ' load exporterquicktimehost.prm ' and in After Effects, it freezes at "initializing MediaCore.
I've seen hundreds of posts everywhere on the internet of many others who have had this problem - I tried to restart, I tried to turn off my firewall, and everything I know to do, but ALWAYS this question has not yet been addressed remotely.
Can someone kindly help out? It's ridiculously agitation when $1,600 worth of software suddenly no longer works and Adobe seems to not even have the staff to solve problems when they come to the top.
There are people on the other posts here who said that their problem has been resolved by playing with the settings of the firewall, but still, I tried and it did nothing.
I tried to rename the files ExporterQuicktimehost.prm and ImporterQuicktime.prm and loads of thin program - so it seems that something is wrong with Quicktime/Adobe integration, but again, this is not something that has been a problem in the past.
Which was written for After Effects, but the same suggestions apply to Premiere Pro, too.
Hi people,
recently I installed the trial version of cs5 Adobe Premier, composer then avid media and none of them are loading, (not answer) and Adobe hangs on importerquicktime.prm.
Everywhere wherever I look it seems to be telling me that I need to update my drivers, but I have the latest driver available for this model.
Is it a question of QuickTime?
Or a driver problem?
Can someone me help or even let me know what are my options?
On the internet, I found this interesting info:
+ I have problems with the ImporterQuicktime.prm with the new version 5.03. +
+ I ve been editing on a project for months and exported a quarter with Avid DNxHD codec, +.
+ I started another project with this file QT DNxHD (to make the sample clips) and then I updated to 5.03, and now PPro CS5 runs very slowly and then crashes. I have read the forums to find a solution. +
+ I noticed when re PPro CS5 launch, it would hang the exporter and importer .prm Quicktime, so I tested the plugin remove agency > plugin > common folder. PPro CS5 launches very quickly and runs smooth - although the QT files are offline.
Looks like that it shows not driver problem info above could not help you, you should get to the Adobe support contact
Hello to you all,
I'm a little desperate car it's been 4 days I snoop all forums in french as in English without success.
Under I am first pro cc 2015 and while everything worked perfectly I had a day this error loading 'Premiere Pro found no compatible video conference module. I notice that it blocks in the following download phase 'importerquicktime.prm '.
Here is my config and the actions I have tried:
ASUS N73sv, onboard video intel hd 3000 and nvidia gforce gt 540 m Under 10 windows
Here is what I tried already and has no Monday:
-Uninstall and reinstall the latest version of quicktime
-run in administrator mode
-put to update the my of drivers graphics nvidia gforce gt 540 m
-try an older driver pour my gforce gt 540 m
-put my computer in mode performance pay UTI priority my gforce
-bios of my flasher pour a version more recent
-Uninstall reinstall first of course
-RESET all my pc
-USE "sniffer gpu" and it finds my 2 videos of cards
-use the software mini gpu - z pour my TR see map video gt 540 m worked well
-Pour un UTI reference see also if it worked
-cry but no it didn't work.
In short, I am very very upset.
I'm sure it must be something stupid it is very frustrating.
Thank you pour your help
PS: the same I do not know why but 3 weeks ago from cel having completely rebuilt my system first took over very quickly while there he starts to a minute of charger elements at the end about (it blocks to importerquicktime.prm of course. )
I sincerely apologize for this disorder, but you have AVG anti-virus on your computer.
If you do, please turn it off.
Also check out this link:
At the start, "Adobe Premiere Elements 13 has stopped working" error, and clicking on debug does nothing. I run Windows 10, but this is the first problem I've had since the first purchase. I created this new thread because I can't find an effective solution in any thread. Any help, or a link to a thread that I neglected, would be greatly appreciated.
Edit: I don't know if that helps, but the specific program, it stops on the start is ImporterQuickTime.prm
Thanks for your comments. The key to mine is shift + f10, but I did see an option to restore the default value, and I can only assume that's been there forever. I also tried to reinstall the first, but it only starts for a second before crashing with the same error.
Update: after 4 hours of watching Adobe supports tinker with my files, they concluded it was my Nvidia GTX 765 M graphics card causing in problems with Adobe Premiere. After a little handy, I found that if I go to the Nvidia control panel-> manage 3D-> global settings settings-> and put "Graphic processor preferred" for automatic selection, the issue is fixed.
Hello, I'm having a problem with Premiere Pro CC 2014. Whenever I try to open it, it displays an error saying that "Premiere pro can't find capable video game modules". In the start screen, when it starts to load, it stucks at loading "ImporterQuickTime.prm", and then displays the error. I tried to reinstall the program, update the drivers for my graphics card, delete the Temp files, rename folders called Adobe to OldAdobe, by installing the latest version of Quick Time, and a lot more that I don't remember. Surprisingly, first works in my old PC and when I say old, is OLD, it has only 1 GB of RAM, and it still works there. The PC in which that I am trying to open it, is much better, has 4 GB of RAM and runs almost all of the games and programs like CC Flash and Photoshop CC. Please help me someone, any solution will be really appreciated. Thank you and sorry for my English .
Hello and sorry for my delay in answering.
Specifications of the computer:
Operating system
8.1 pro 64-bit of Windows
CENTRAL PROCESSING UNIT
Intel Core i5 4690 K @ 3.50 GHz 33 ° C
HASWELL 22nm technology
RAM
8.00 GB Single-Channel DDR3 @ 666 MHz (9-9-9-24)
Motherboard
ASUSTeK COMPUTER Inc. Z97-PRO(Wi-Fi ac) (1150 SOCKET) 28 ° C
Graphics
Monitor Non Plug-and-Play generic ([email protected])
2047 MB NVIDIA GeForce GTX 760 (ASUStek Computer Inc.) 37 ° C
2047 MB NVIDIA GeForce GTX 760 (ASUStek Computer Inc.) 33 ° C
ForceWare version: 355.60
Storage
119 GB CORSAIR FORCE SSD (SSD) 29 ° C LX
Unit of storage Microsoft 1853 GB (SATA) 28 ° C
931GB Western Digital WDC WD10JPVX-22JC3T0 (SATA) 24 ° C
1862 GB Western Digital WD my passport 0820 key USB (USB (SATA)) 28 ° C
14 GB generic - SD/MMC USB Device (USB)
Optical drives
ASUS DRW-24F1ST one
Audio
NVIDIA (Extensible wave) virtual Audio device (WDM)
First Pro CC, to the event log:
Log name: Application
Source: Application error
Task category: (100)
Name of the failing application: Adobe first Pro.exe, version: 9.0.1.36, time stamp: 0x55acd8dd
Name of the failed module: dvaui.dll, version: 9.0.1.36, time stamp: 0x55acb6a4
Exception code: 0xc0000005
Process ID vulnerabilities: 0x6ec
Start time of application vulnerabilities: 0x01d0d91d0cbd8f4f
The failing application path: C:\Program Files\Adobe\Adobe Premiere Pro 2015\Adobe first Pro.exe CC
Path of the failing module: C:\Program Files\Adobe\Adobe Premiere Pro 2015\dvaui.dll CC
Здравствуйте. У меня 4 года ноут Lenovo G500 и только недавно, когда стало нужно делать монтаж в Adobe Premiere Pro CC 2018 сильно тормозит предпросмотр проделанной работы в окне видео. Думаю из-за того что не переключается на видеокарту ATI, а работает постоянно на Intel. Сделал все манипуляции, чтоб максимально разгрузить и облегчить нагрузку, но не помогло. Потом вспомнил про переключение видеокарт т.к. у меня Intel и ATI. Но Catalyst Control Center, где можно настроить параметры switchable graphics для каждой программы или отдельного случая, не запускается, хотя с первых дней всё работало, но за все годы только сейчас реально понадобилась дискретная карта, а тут. В BIOS я ещё давно проверял и была включена "switchable graphics".
Сделал всё как писал Turok123, но теперь в Диспетчере Задач у обоих видеокарт восклицательный знак ((
Что делать? Прошу вашей помощи. Спасибо!
Заметил такую вещь. Когда проделал все пункты от Turok123 и начал ставить родной драйвер AMD Video Driver для 32- и 64-разрядной версии Windows 7 — Lenovo G400, G500 версии 8.0.911.0 появилось это окно
Так у всех или почему мне предложило удалить старые компоненты, если ничего не осталось?! Я проверил и нажал на удалить, но появилось окно "компонентов не обнаружено". Вот текст из файла отчёта по установке
Диспетчер установки Catalyst™
Отчет об установке
11/18/18 21:38:41
Информация об оборудовании
Имя AMD Radeon Graphics Processor
Изготовитель Advanced Micro Devices, Inc.
Идент-тор устройства 0x6663
Идент-тор поставщика 0x1002
Код класса 0x038000
Идентификатор редакции 0x00
Идентификатор подсистемы 0x3800
Идентификатор поставщика подсистемы 0x17aa
Другое оборудование
Существующие пакеты
Устанавливаемые пакеты
Обновление профиля PXКонечное состояние: Оп-ция вып. успеш.
Версия элемента: 1.00.1
Размер: 1 Мбайт
Профили приложения OEMКонечное состояние: Оп-ция вып. успеш.
Версия элемента: 1.00.0000
Размер: 1 Мбайт
Диспетчер установки AMD CatalystКонечное состояние: Оп-ция вып. успеш.
Версия элемента: 8.0.911.0
Размер: 20 Мбайт
AMD APP SDK RuntimeКонечное состояние: Оп-ция вып. успеш.
Версия элемента: 10.0.1124.2
Размер: 90 Мбайт
Драйвер дисплея AMDКонечное состояние: Оп-ция вып. успеш.
Версия элемента: 12.100.14.0000
Размер: 90 Мбайт
Enable AeroКонечное состояние: Оп-ция вып. успеш.
Версия элемента: 1.00.0000
Размер: 1 Мбайт
AMD Accelerated Video TranscodingКонечное состояние: Оп-ция вып. успеш.
Версия элемента: 12.10.100.30204
Размер: 3 Мбайт
Catalyst Control CenterКонечное состояние: Оп-ция вып. успеш.
Версия элемента: 2013.0204.1539.28035
Размер: 150 Мбайт
Другие обнаруженные устройства
Нажимая на десктоп правой кнопкой мауса есть пункт в меню "Catalyst Control Center", но при выборе выдаёт
3. Disable your Antivirus
If you have third-party antivirus installed, it may create issues with the editing program. Antivirus from AVG and Avast can be the reason why Adobe Premiere Pro is failing to load successfully.
- Avast users, right-click on the antivirus icon from the taskbar.
- Go to Avast Shields control.
- Select Disable antivirus permanently.
- Restart Adobe Premiere Pro and check for any improvements.
If disabling the Antivirus does the trick, then do the following.
- Open File Explorer and navigate to the following location:
C:\Program Files\Adobe\Adobe Premiere Pro CC 2014\32 - Make sure the Adobe QT32 Server files exist in the folder.
- Open your Antivirus and add the Adobe QT32 Server file to the firewall’s exception list.
- Enable antivirus on your computer and restart Adobe Premiere Pro. The program should now open without any issues.
The Adobe Premiere Pro Stuck on loading ExporterQuicktimeHost.prm can occur due to multiple reasons. Follow all the steps and let us know which method helped you resolve the issue in comments.
Я запускаю Adobe Premiere Elements 12 на 64-разрядной версии Windows 7 Home Premium, и недавно он начал висеть при запуске, показывая Loading ExporterQuicktimeHost.prm .
это поведение началось недавно (он работал нормально, по крайней мере, до января), без изменений в Premiere Elements с тех пор (я полагаю, это было вызвано некоторым обновлением windows).
согласно собственным инструкциям Adobe, я попытался (без какого-либо успеха):
- переустановка quicktime и Premiere Элементы
- удаление всех сторонних кодеков
- убедитесь, что " Adobe QT32 Server.exe", " dynamiclinkmanager.exe " и " adobe premiere elements.exe " были занесены в белый список на брандмауэре
я обнаружил, что убийство dynamiclinkmanager.exe процесс, когда запуск застрял разблокирует Premiere элементы, но это должно быть сделано каждый раз, когда я начинаю его.
в чем проблема? Есть ли постоянное решение?
вы можете попробовать следующее: При открытии Premiere и когда он зависает на сервере QT32, попробуйте убить процесс в диспетчере задач и убить процесс premiere, затем проверьте, не работает ли процесс QT, а также проверьте, не работает ли процесс динамической компоновки. Если они просто перезапустить премьеру.
Если процесс QT не может быть остановлен, то у вас есть проблема с вашим программным обеспечением брандмауэра. Есть некоторые сторонние приложения брандмауэра, которые могут вызвать сбой создания экземпляра QT server, например Comodo брандмауэр у меня был плохой опыт с ним.
также есть еще одна возможность, что вы добавили некоторые новые кодеки, которые конфликтуют со старыми, особенно в отношении быстрого времени, как, например, DNxHD QT кодеков или аналогичных от Avid.
эти данные не могут быть найдены на Adobe или, по крайней мере, я не нашел его там.
надеюсь, что это будет работать для вас, или по крайней мере дать вам идею, как найти решение.
У меня есть чистая установка, и эта проблема будет со мной, когда премьера зависает и вылетает.
в то время как премьера застрял на экране заставки, перейдите в Диспетчер задач и убивает "Adobe QT32 Server.процесс exe". Теперь он откроется корректно, но я советую вам перезапустить его!
Are you Looking for the Commonly Searched Term “How to Fix Loading importerquicktime.prm in Adobe Premiere Pro?” (or) “How To Solve Adobe Loading ImporterQuicktime.prm Crash In Windows 10?”. You are at the Right Place to Get Your Answers & Solve the Issue/Error.
There are 7 Ways to Fix Loading ImporterQuicktime.prm
1.Removing the QuickTimeHost files
3.Create a Dummy.dll File
4.Closing the Adobe QT32 Server Background process
5.Deleting the Sharedtags.json file
6.Disable your Antivirus
8.Resetting the Premiere Pro Settings
Steps For How to Fix Loading ImporterQuicktime.prm in Adobe Premiere Pro?
Method 1: Removing the QuickTimeHost files
Step 1:First of all Goto the Exact Location Which I’ve Mentioned Below.
C:\Program Files\Adobe\Adobe Premiere Pro 2021\Plug-Ins\Common
Step 2: Now Delete the ImporterQuickTime.prm & ExporterQuickTimeHost.prm Files.
Step 3: Run the Adobe Premiere Pro.
Method 2: Using Run Compatibility Troubleshooter
Step 1: First of all Right Click Adobe Premiere Pro and Select the Properties and Navigate to Compatibility Tab.
Step 2: Under Compatibility Tab, You will see the Compatibility Mode and Enable Run this Program in Compatibility Mode and Choose Windows 8.
Step 3: Under Compatibility Tab, You will see the Run Compatibility Troubleshooter. Just Click On it.
Step 4: Now Program Compatibility Troubleshooter Will Appear and Now Select the Troubleshoot Program.
Step 5: Now Choose 1st and 2nd Options and Press Next Button.
Step 6: Now Select Windows 8 And Press Next Button.
Step 7: Now Click the Test the Program Button and Press Yes When UAC Window Appears.
Step 8: Now If it is Worked, then Select the Yes, Save these Settings for this Program Option to Save the Settings For Future Use.
Method 3: Create a Dummy.dll File
Step 1: First of all Goto the Exact Location Which I’ve Mentioned Below.
C:\Program Files\Adobe\Common\Plug-ins\7.0\MediaCore
Step 2: Create a New Text Document With Text Given Below.
“this is a dummy plugin”
Step 3: Save the Document as a dummy.dll and Copy-Paste it in the Location Given Below.
C:\Program Files\Adobe\Common\Plug-ins\7.0\MediaCore
Step 4: Run the Adobe Premiere Pro.
Method 4: Closing the Adobe QT32 Server Background process
Step 1: First of all Close Adobe Premiere Pro and Run the Task Manager.
Step 2: Under Process Tab, You’ll See the Background Process Section. Look Out for the Adobe QT32 Server process.
Step 3: Close the Adobe QT32 Server process.
Step 4: Run the Adobe Premiere Pro.
Method 5: Deleting the Sharedtags.json file
Step 1: First of all Start the Run Program and Copy-Paste the Below Location and Press Enter.
%APPDATA%\Adobe\Common\Essential Sound\Sharedtags.json
(or)
Go to the File Location Manually.
Step 2: Delete the Sharedtags.Json File.
Step 3: Run the Adobe Premiere Pro.
Method 6: Disable your Antivirus
Step 1: First of all Goto your Antivirus Program or Windows Defender and Just Disable it.
Step 2: Run the Adobe Premiere Pro.
Method 7: Using Firewall Settings
Step 1: First of all Goto your Windows Firewall or Your Personal Antivirus Firewall Program.
Step 2: Add the Adobe Premiere Pro to Firewall List.
Method 8: Using Firewall Settings
Step 1: First of all Go to your PC and Navigate to this below location.
C:\Users\username\AppData\Roaming\Adobe
Step 2: Now Just Rename the folders named Premiere Pro & Common to OldPremiere Pro & Oldcommon.
Step 3: Now Navigate to this below location.
C:\Users\username\Documents\Adobe
Step 4: Just Rename the folder named Premiere Pro to OldPremiere Pro
*(This will Reset Apps Settings)
Step 5: Now Right Click on Adobe Premiere Pro Icon and Run it as Administrator.
That’s It! You’re Done Man !
That’s All About this Post. Give Your Reviews / Reactions about this Post and Leave Comments, Ask Your Doubts, We are here to Help You!
Basically an Instrumentation Engineer But Very much Interested in Blogging. I'm a Passionate Blogger and an Intermediate in the Search Engine Optimization And Always Looking Forward to Learn New Things. I always try to Fix the Common Issues Which were Faced By the Users in the World.
In my case, I discovered shortly before your answer that somehow, the files where the first leaves some files (on my libraries) required administrator privileges to be accessible. I had access to those in Windows Explorer with elevated permissions beforehand and after this first (and Media Encoder also, curiously AE had any errors) would be OK since I rebooted and first continues to successfully launch.
1. Close Adobe QT32 Server process
If you have tried closing the Adobe Premiere Pro from the task manager only to get the stuck loading screen during the next relaunch, try closing the Adobe QT32 Server process running in the background.
Killing the said process will allow you to relaunch the programs without any issues. Here is how to do it.
Note: Mac users can open the Activity Monitor to do the same.
The Adobe QT32 is a QuickTime process and, at times, can create conflict with the program. This usually happens if Premiere Pro crashes while working with a DIF file or if your antivirus is blocking the connection.
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