Outlook connection status как открыть
(this may be an already discussed topic, in that case feel free to answer with a hyperlink to another technet forum topic)
I am looking for a technet blog post, that explains all the tiny little details of the "Connection status" window, that is accessible if I CTRL+right click on the Outlook 2010 tray bar. I would like to receive some very professional and at least Level 300 explanation of all the possible information visible in this troubleshooting window. Unfortunately there are hundreds of hits for this search term, I find it nearly impossible to find that single article that is right for me.
PS: I think my question wasnt posted in the best topic, I would like to ask an admin to move it into the proper category under Exchange server
Все ответы
I am really seriously interested in this topic, so anyone knowing the answer please share your wisdom!
I too would like to know more about those details. Exchange is a complex beast - trouble-shooting becomes an internals crash-course far too often. What is the point of having a "Connection status" function if the user can't do anything with the results if the results are not explained in some context?
I too would like to know more about those details. Exchange is a complex beast - trouble-shooting becomes an internals crash-course far too often. What is the point of having a "Connection status" function if the user can't do anything with the results if the results are not explained in some context?
I think none of the Exchange MVPs care about this thread. Either give an explanation here, or throw us some Technet article URL from some Technet blog.
I have searched the Exchange Team blog back and forth, couldnt find any article about this topic, and the same applies to the "Outlook Global Technical Support Team Blog". So if its not explained on those 2 blogs, I wonder where should I look?
Please check KB 2737188
Thats really all you can recommend after 18 months? That KB article is really a joke, not a proper explanation. KB articles are useless for such topics.
Servername : pretty obvious :)
- Directory => what is the server providding the answer to DSQUERY command / rpc proxy for authentification (therefore it is normal to see your exchange server when using outlook anywhere if you would use a direct mapi connection the "real" DC/GC name would show). This one is normally there twice , once for GC once for DC.
- Mail => you mailbox store server
- Public folder => if you still have a public folder store, that will identify what is the PF you are connected to.
Interface : the local network interface used for the connection so either your wired connection or the wireless card
Status: current status of the connection type, you will see that changing if you start outlook /rpcdiag from at home.
req/fail: number of current request/number of current request failed
Avg Resp : delay of response (in ms) can be usefull to troubleshoot for long request (with exmon) or network bottleneck
Authn: NTLM, KERBEROS, certificate etc.
Field
Value
Actual server name (v/s GUID for Outlook Anywhere connections)
I hope that answer your question, however nowadays aside to check the current connection status of the client, you will get more usefull troubleshooting info from the exchange logs.
Please “Vote As Helpful” if you find my contribution useful or “Mark As Answer” if it does answer your question. That will encourage me - and others - to take time out to help you.
In the June 26, 2012 hotfix packages for Microsoft Office Outlook 2007 and Microsoft Outlook 2010, the Connection Status dialog box was updated to provide additional details. Additionally, Outlook 2013 and Outlook 2016 include other columns. These are especially helpful when you connect to Microsoft Exchange Online accounts in an Office 365 environment.
More information
To view the Outlook connection status properties, follow these steps:
Press and hold Ctrl, and then select the Microsoft Outlook icon in the notification area.
By default in Windows 7, the Outlook icon is hidden from view in the notification area.
Select Connection Status.
Column descriptions
For Outlook 2007 and Outlook 2010
The June 26, 2012, hotfix packages for Outlook 2007 and Outlook 2010 introduced several changes to the Exchange Server Connection Status dialog box. These include several new columns and the ability to resize the Connection Status dialog box. See the example in the following screenshot.
Indicates the connection ID. This information is used together with Outlook troubleshooting log data to help Microsoft Support professionals diagnose connectivity problems.
Because Outlook supports multiple Exchange accounts, this column indicates the account that is associated with a given connection.
Indicates the proxy server through which Outlook connects. If you are connected to a server that is running Microsoft Exchange Server and that uses RPC over TCP (RPC/TCP), the proxy name does not appear. Only the RPC server appears under the Server name column (Server name column omitted from screenshot).
Indicates the authentication type that a given Outlook connection uses. Possible values include:
ERROR
CLEAR (Outlook uses clear to indicate basic authentication - typically used together with SSL)
NTLM
NEGO
KERBEROS
ANONYMOUS
BEARER
Outlook can display multiple values in the Authn column if a connection is using multiple protocols. When this occurs, the values are separated by a space. The example screenshot shows the following value:
The Authn column alone does not fully define the security of an Outlook connection. The security of a connection must be verified by cross-referencing the Conn (connection) and Encrypt (encryption) columns.
This column indicates the type of encryption used by a connection. Possible values include:
Like the Authn column, the Encrypt column may contain information about multiple protocols. In that case, information about each protocol is separated by space. The example screenshot shows the following value:
These values let you quickly determine the port on which Outlook is connecting and whether connection consolidation is working correctly.
Indicates the Exchange endpoint for the connection. Values include mail, directory, GC (legacy), and public (public folder store).
Shows the average round trip request or response time for client requests. This value includes server and connection latency. When you consider average response times, larger sample sizes give a truer indication of latency. For example, a large sample size could be 100 request/response pairs.
Shows the average server processing time for client-side requests that are reported to Outlook by Exchange.
Specifies whether Outlook is connected to the Exchange mailbox in Cached Exchange Mode or online mode. This information is useful when you troubleshoot latency issues. Possible values include Forground, Background, Spooler, and Cache.
Shows the local network card that is used by a given Outlook connection.
Lists the Exchange Server version for a given connection.
For Outlook 2013 and Outlook 2016
Outlook 2013 and Outlook 2016 support Modern Authentication. Modern Authentication uses Azure Active Directory Authentication Library (ADAL). By default, Outlook 2016 is enabled for Modern Authentication. Modern Authentication can be enabled for Outlook 2013. For more information about Modern Authentication, see Updated Office 365 modern authentication.
Indicates the connection ID. This information is used in together with Outlook troubleshooting log data to help Microsoft support professionals diagnose connectivity problems.
Because Outlook supports multiple Exchange accounts, this column indicates the account that is associated with a given connection.
Contains the name of the message store as displayed in the Outlook Navigation Pane and Folder List.
Indicates the proxy server through which Outlook connects. If you are connected to a server that is running Exchange Server and that uses RPC over TCP (RPC/TCP), the proxy name does not appear. Only the RPC server appears under the Server name column (Server name column omitted from screenshot).
Specifies the actual URL that is used to connect to the resource.
Use this column to determine the current status of the connection to the Exchange Server resource.
Specifies the protocol that is used for the connection.
Indicates the authentication type that a given Outlook connection uses. Possible values include:
ERROR
CLEAR - (Outlook uses clear to indicate basic authentication - typically used together with SSL)
NTLM
NEGO
KERBEROS
ANONYMOUS
AUTOLOGON
Outlook can display multiple values in the Authn column if a connection is using multiple protocols. When this occurs, the values are separated by a space. The sample screenshot shows the following value:
The Authn column alone does not fully define the security of an Outlook connection. The security of a connection must be verified by cross-referencing the Conn(connection) and Encrypt (encryption) columns.
Indicates the type of encryption that is used by a connection. Possible values include:
Like the Authn column, the Encrypt column may contain information about multiple protocols. In that case, information about each protocol is separated by space. The example screenshot shows the following value:
These values let you quickly determine the port on which Outlook is connecting and whether connection consolidation is working correctly.
These values indicate the Exchange endpoint for the connection. Values include mail, directory, GC (legacy), and public (public folder store).
Lists the number of requests that are made during the session and the number of those requests that failed for the specific connection.
Shows the average round trip request or response time for client requests. This value includes server and connection latency. When you consider average response times, larger sample sizes give a truer indication of latency. For example, a large sample size could be 100 request/response pairs.
Shows the average server processing time for client-side requests reported to Outlook by Exchange.
Specifies whether Outlook is connected to the Exchange mailbox in Cached Exchange Mode or online mode. This information is useful when you troubleshoot latency issues. Possible values include Forground, Background, Spooler, and Cache.
Shows the local network card that is used by a given Outlook connection.
Indicates the notification process type. Possible values include:
Indicates the value of the RPC connection.
Lists the Exchange Server version for a given connection.
Provides access to property values that indicate the current cost of a network connection.
В пакетах hotfix от 26 июня 2012 г. за Microsoft Office Outlook 2007 г. и Microsoft Outlook 2010, русская версия 2007 г. диалоговое окно Connection Status было обновлено, чтобы предоставить дополнительные сведения. Кроме того, Outlook 2013 и Outlook 2016 включают другие столбцы. Они особенно полезны при подключении Microsoft Exchange Online учетных записей в Office 365 среде.
Дополнительные сведения
Чтобы просмотреть свойства Outlook состояния подключения, выполните следующие действия:
Нажмите и удерживайте Ctrl, а затем выберите значок Microsoft Outlook в области уведомлений.
По умолчанию в Windows 7 значок Outlook скрыт от просмотра в области уведомлений.
Выберите состояние подключения.
Описания столбцов
Для Outlook 2007 и Outlook 2010
Пакеты hotfix от 26 июня 2012 г. за Outlook 2007 г. и Outlook 2010 г. внесли несколько изменений в диалоговое окно Exchange Server состояния подключения. К ним относятся несколько новых столбцов и возможность повторного изменения в диалоговом окне Состояние подключения. Пример см. в следующем скриншоте.
Указывает ID подключения. Эти сведения используются вместе с данными Outlook журналов, чтобы помочь специалистам служба поддержки Майкрософт диагностике проблем подключения.
Поскольку Outlook поддерживает несколько Exchange учетных записей, в этом столбце указана учетная запись, связанная с заданным подключением.
Указывает прокси-сервер, через который Outlook подключается. Если вы подключены к серверу, который работает Microsoft Exchange Server и который использует RPC над TCP (RPC/TCP), имя прокси не появляется. Только сервер RPC отображается в столбце Имя сервера (столбец имя сервера опущен с экрана).
Указывает тип проверки подлинности, который использует Outlook подключения. Возможные значения:
ERROR
CLEAR (Outlook для указать базовую проверку подлинности , обычно используемую вместе с SSL)
NTLM;
NEGO
KERBEROS
ANONYMOUS
BEARER
Outlook может отображать несколько значений в столбце Authn, если подключение использует несколько протоколов. Когда это происходит, значения разделены пробелом. На примере экрана показано следующее значение:
Только столбец Authn не полностью определяет безопасность подключения Outlook. Безопасность подключения должна быть проверена с помощью перекрестных ссылок на столбцы Conn (подключение) и Шифровка (шифрование).
В этом столбце указывается тип шифрования, используемого подключением. Возможные значения:
Как и столбец Authn , столбец Encrypt может содержать сведения о нескольких протоколах. В этом случае сведения о каждом протоколе разделены пробелами. На примере экрана показано следующее значение:
Эти значения позволит быстро определить порт, на котором Outlook подключение, и правильно ли работает консолидация подключения.
Указывает конечную Exchange для подключения. Значения включают почту, каталог, GC (устаревшие) и общедоступные (хранилище общедоступных папок).
Показывает среднее время обработки серверов для клиентских запросов, которые Outlook Exchange.
Указывает, подключен ли Outlook к почтовому Exchange в кэш-Exchange режиме или в режиме online. Эти сведения полезны при устранении неполадок с задержкой. Возможные значения: Forground, Background, Spooler и Cache.
Отображает локализованную сетовую карту, используемую для данного Outlook подключения.
Списки Exchange Server для данного подключения.
Для Outlook 2013 и Outlook 2016
Outlook 2013 и Outlook 2016 поддерживает современную проверку подлинности. Современная проверка подлинности Azure Active Directory библиотеки проверки подлинности (ADAL). По умолчанию Outlook 2016 для современной проверки подлинности. Современная проверка подлинности может быть включена Outlook 2013 г. Дополнительные сведения о современной проверке подлинности см. в Office 365 современной проверки подлинности.
Указывает ID подключения. Эти сведения используются вместе с данными Outlook журналов, чтобы помочь специалистам Корпорации Майкрософт диагностировать проблемы с подключением.
Поскольку Outlook поддерживает несколько Exchange учетных записей, в этом столбце указана учетная запись, связанная с заданным подключением.
Указывает прокси-сервер, через который Outlook подключается. Если вы подключены к серверу, который работает Exchange Server и использует RPC над TCP (RPC/TCP), имя прокси не появляется. Только сервер RPC отображается в столбце Имя сервера (столбец имя сервера опущен с экрана).
Указывает фактический URL-адрес, используемый для подключения к ресурсу.
Используйте этот столбец для определения текущего состояния подключения к ресурсу Exchange Server.
Указывает протокол, используемый для подключения.
Указывает тип проверки подлинности, который использует Outlook подключения. Возможные значения:
ERROR
CLEAR - (Outlook для указать базовую проверку подлинности , обычно используемую вместе с SSL)
NTLM;
NEGO
KERBEROS
ANONYMOUS
AUTOLOGON
Outlook может отображать несколько значений в столбце Authn, если подключение использует несколько протоколов. Когда это происходит, значения разделены пробелом. На примере экрана показано следующее значение:
Только столбец Authn не полностью определяет безопасность подключения Outlook. Безопасность подключения должна быть проверена с помощью перекрестных ссылок на столбцы Conn (connection) и Encrypt (encryption).
Указывает тип шифрования, используемого подключением. Возможные значения:
Как и столбец Authn , столбец Encrypt может содержать сведения о нескольких протоколах. В этом случае сведения о каждом протоколе разделены пробелами. На примере экрана показано следующее значение:
Эти значения позволит быстро определить порт, на котором Outlook подключение, и правильно ли работает консолидация подключения.
Эти значения указывают Exchange конечную точку подключения. Значения включают почту, каталог, GC (устаревшие) и общедоступные (хранилище общедоступных папок).
Перечислены количество запросов, которые были сделаны во время сеанса, и число запросов, которые не удалось для определенного подключения.
Показывает среднее время обработки серверов для клиентских запросов, Outlook Exchange.
Указывает, подключен ли Outlook к почтовому Exchange в кэш-Exchange режиме или в режиме online. Эти сведения полезны при устранении неполадок с задержкой. Возможные значения: Forground, Background, Spooler и Cache.
Отображает локализованную сетовую карту, используемую для данного Outlook подключения.
Указывает тип процесса уведомления. Возможные значения:
Указывает значение подключения RPC.
Списки Exchange Server для данного подключения.
Предоставляет доступ к значениям свойств, которые указывают текущую стоимость сетевого подключения.
(this may be an already discussed topic, in that case feel free to answer with a hyperlink to another technet forum topic)
I am looking for a technet blog post, that explains all the tiny little details of the "Connection status" window, that is accessible if I CTRL+right click on the Outlook 2010 tray bar. I would like to receive some very professional and at least Level 300 explanation of all the possible information visible in this troubleshooting window. Unfortunately there are hundreds of hits for this search term, I find it nearly impossible to find that single article that is right for me.
PS: I think my question wasnt posted in the best topic, I would like to ask an admin to move it into the proper category under Exchange server
All replies
I am really seriously interested in this topic, so anyone knowing the answer please share your wisdom!
I too would like to know more about those details. Exchange is a complex beast - trouble-shooting becomes an internals crash-course far too often. What is the point of having a "Connection status" function if the user can't do anything with the results if the results are not explained in some context?
I too would like to know more about those details. Exchange is a complex beast - trouble-shooting becomes an internals crash-course far too often. What is the point of having a "Connection status" function if the user can't do anything with the results if the results are not explained in some context?
I think none of the Exchange MVPs care about this thread. Either give an explanation here, or throw us some Technet article URL from some Technet blog.
I have searched the Exchange Team blog back and forth, couldnt find any article about this topic, and the same applies to the "Outlook Global Technical Support Team Blog". So if its not explained on those 2 blogs, I wonder where should I look?
Please check KB 2737188
Thats really all you can recommend after 18 months? That KB article is really a joke, not a proper explanation. KB articles are useless for such topics.
Servername : pretty obvious :)
- Directory => what is the server providding the answer to DSQUERY command / rpc proxy for authentification (therefore it is normal to see your exchange server when using outlook anywhere if you would use a direct mapi connection the "real" DC/GC name would show). This one is normally there twice , once for GC once for DC.
- Mail => you mailbox store server
- Public folder => if you still have a public folder store, that will identify what is the PF you are connected to.
Interface : the local network interface used for the connection so either your wired connection or the wireless card
Status: current status of the connection type, you will see that changing if you start outlook /rpcdiag from at home.
req/fail: number of current request/number of current request failed
Avg Resp : delay of response (in ms) can be usefull to troubleshoot for long request (with exmon) or network bottleneck
Authn: NTLM, KERBEROS, certificate etc.
Field
Value
Actual server name (v/s GUID for Outlook Anywhere connections)
I hope that answer your question, however nowadays aside to check the current connection status of the client, you will get more usefull troubleshooting info from the exchange logs.
Please “Vote As Helpful” if you find my contribution useful or “Mark As Answer” if it does answer your question. That will encourage me - and others - to take time out to help you.
(this may be an already discussed topic, in that case feel free to answer with a hyperlink to another technet forum topic)
I am looking for a technet blog post, that explains all the tiny little details of the "Connection status" window, that is accessible if I CTRL+right click on the Outlook 2010 tray bar. I would like to receive some very professional and at least Level 300 explanation of all the possible information visible in this troubleshooting window. Unfortunately there are hundreds of hits for this search term, I find it nearly impossible to find that single article that is right for me.
PS: I think my question wasnt posted in the best topic, I would like to ask an admin to move it into the proper category under Exchange server
All replies
I am really seriously interested in this topic, so anyone knowing the answer please share your wisdom!
I too would like to know more about those details. Exchange is a complex beast - trouble-shooting becomes an internals crash-course far too often. What is the point of having a "Connection status" function if the user can't do anything with the results if the results are not explained in some context?
I too would like to know more about those details. Exchange is a complex beast - trouble-shooting becomes an internals crash-course far too often. What is the point of having a "Connection status" function if the user can't do anything with the results if the results are not explained in some context?
I think none of the Exchange MVPs care about this thread. Either give an explanation here, or throw us some Technet article URL from some Technet blog.
I have searched the Exchange Team blog back and forth, couldnt find any article about this topic, and the same applies to the "Outlook Global Technical Support Team Blog". So if its not explained on those 2 blogs, I wonder where should I look?
Please check KB 2737188
Thats really all you can recommend after 18 months? That KB article is really a joke, not a proper explanation. KB articles are useless for such topics.
Servername : pretty obvious :)
- Directory => what is the server providding the answer to DSQUERY command / rpc proxy for authentification (therefore it is normal to see your exchange server when using outlook anywhere if you would use a direct mapi connection the "real" DC/GC name would show). This one is normally there twice , once for GC once for DC.
- Mail => you mailbox store server
- Public folder => if you still have a public folder store, that will identify what is the PF you are connected to.
Interface : the local network interface used for the connection so either your wired connection or the wireless card
Status: current status of the connection type, you will see that changing if you start outlook /rpcdiag from at home.
req/fail: number of current request/number of current request failed
Avg Resp : delay of response (in ms) can be usefull to troubleshoot for long request (with exmon) or network bottleneck
Authn: NTLM, KERBEROS, certificate etc.
Field
Value
Actual server name (v/s GUID for Outlook Anywhere connections)
I hope that answer your question, however nowadays aside to check the current connection status of the client, you will get more usefull troubleshooting info from the exchange logs.
Please “Vote As Helpful” if you find my contribution useful or “Mark As Answer” if it does answer your question. That will encourage me - and others - to take time out to help you.
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